Residential Property Assistant

5 days ago

Church Street, United Kingdom Butcher & Barlow Full time

Our Residential Property Team has a vacancy for a full time Assistant to be based at our Leigh, Church Street office.

**Department**:Residential Property.

**Branch**: Leigh, Church Street.

**Hours**: Full time (although part time may be considered).

**Role**:Residential Property Assistant.

**Purpose of Role**: To provide support, assistance and a high quality administration service to the Conveyancing Partner, Conveyancing Legal Executive and the Firm.

**Responsible to**: Conveyancing Partner and Conveyancing Legal Executive.

**Duties and Responsibilities**:

- Answering phone calls and directing phone calls to an appropriate person or taking messages. Assisting the caller where able to do so (such as updating the client or estate agent as to progress).
- Making appointments for clients and producing file notes with telephone and other communications.
- Filing correspondence.
- Providing conveyancing quotes to clients.
- Working independently within a comprehensive case management system.
- Requesting searches.
- Drafting replies to enquiries.
- Drafting contract packs.
- Drafting mortgage offer reports.
- Drafting search reports.
- Obtaining Land Registry documents from the HMLR Portal.
- Updating mortgage portal systems such as LMS and Lender Exchange.
- Generating exchange and completion letters.
- Preparing bills and completion statements.
- Preparing e-chits to show monies coming in/going out on a case.
- Setting files up for completion to include carrying out Land Registry pre-completion searches.
- Opening new files when required.
- Generating client care packs to clients.
- Sending ID requests.
- Checking returned documents and requesting any missing documents from clients.
- Audio and copy typing/transcription of digital dictation when required.
- Closing down files and checking ledgers.
- Attendance on clients in person and on the telephone.
- Maintain high professional standards, confidence and integrity.
- Comply fully with the CQS Protocol, Office Manual and Staff Handbook.
- Such other tasks as the firm may from time to time require.

**Qualifications**: None essential

**Experience**:Legal experience within a residential conveyancing department. Case management experience would be advantageous although training will be given.

**Knowledge / Skills**:

- Appropriate manual dexterity and keyboard skills.
- Effective and courteous communicator, both face to face and over the telephone.
- Work calmly and accurately under pressure.
- Prioritise tasks.
- Effective management of time.
- Good standard of computer literacy and willingness and ability to learn new technology.

**Qualities**:

- Discretion and ability to work in a confidential environment.
- Pleasant, approachable and polite.
- Flexible and adaptable.
- Ability to work as a part of a team.
- Able to show initiative.
- Attention to detail.
- Highly motivated.

Butcher & Barlow is one of the most respected Law Firms in the North West. Our aim is to build long term relationships with our clients through trust and respect, unpinning those relationships with a sense of togetherness and a common goal. We work with our clients, not for them, sharing the decision making process with them.

We work with each other with the same integrity, inspiring confidence in our clients, professional contacts and colleagues through our collaborative approach, working as a team to progress matters quickly and efficiently.

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