Animal Care Assistant

3 days ago

Dumbarton, United Kingdom Scottish SPCA Full time

We are current looking for an **Animal Care Assistant** to join the team at the **Dunbartonshire** Animal Rescue and Rehoming Centre. This centre offers rehabilitation and rehoming to domestic animals.

If this sounds like a role you would be interested in, please read on for more information.
- ** Hours** - 37.5 hours per week, 10 days in 14 to include weekend working on a rota basis
- ** Salary** - £23,809.50 per annum (FTE)
- ** Contract Type** - Permanent

**About the Scottish SPCA**

As Scotland’s animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 - that’s over 185 years of creating a better world for all animals. We’ve grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are **Scotland’s animal champions.**

**What does an Animal Care Assistant do?**

Our Animal Care Assistants are there to provide a safe environment for all animals whilst in the care of the animal rescue and rehoming centre and to help animals find loving new homes.

Working with many different types of animals, no day will ever look the same.

The role requires feeding and grooming the animals as well as clearing out their accommodation and ensuring each animal gets the appropriate exercise and socialisation they need.

Many of the animals in our care also need routine health checks completed including administering relevant medicines, and this is the role of the Animal Care Assistant to provide this action when required.

**Overview of main duties and responsibilities**
- Assist with any treatments, medications, births and general care of all animals within the ARRC
- Maintain and monitor accurate animal record following and updating each animal’s care plan as required
- Attend to the welfare needs of all animals (food preparation/feeding routines, grooming & exercising)
- Animal accommodation, isolation areas, pens, treatment rooms and exercise facilities are maintained to strict standards of cleanliness and hygiene
- Handle enquiries from the general public and provide excellent customer service
- Conduct educational tours of the centre
- Assist with home checks for rehoming animals
- Assist with the humane destruction of animals including carcass disposal in line with the Society’s policy of not putting healthy animals to sleep
- Promote Scottish SPCA membership to the public where appropriate
- Complete general administration duties
- Provide key holder duties in case of sickness/emergency where applicable.

**What makes a good Animal Care Assistant?**
- Practical experience working with animals
- Experience working with the general public
- Previous experience in a customer focussed environment
- Excellent customer care and communication skills
- Good attention to detail
- Good IT skills
- A commitment to animal welfare
- Resilient and calm approach to the role
- Ability to act with professional integrity
- Flexible approach
- Able to work well within a team
- A willingness to work within group shift pattern

The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission.

The Scottish Society for Prevention of Cruelty to Animals is an Equine Welfare Member of the National Equine Welfare Council.

Scottish Charity No SC 006467

**Details**:**

**Type**:
Permanent - Full Time

**Location**:
Dumbarton

**Office**:
Dunbartonshire and West Scotland ARRC

**Role**:
Animal Care Assistant

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