Client Care Representative

4 days ago

Chesham, United Kingdom IVC Evidensia Full time

We are looking for a full-time friendly Client Care Representative in our busy, customer-focused veterinary practices based in Chesham and Amersham.

We are a thriving practice with an excellent reputation in our local community and pride ourselves on our impeccable customer care.

This role is fast-paced and fun with no two working days the same, so we are looking for calm and committed individuals who enjoy a challenge and work well under pressure.
- Main responsibilities of the role include but are not limited to:_
- Liaising with the clients and the clinical staff to provide 5-star customer care
- Meeting and greeting clients with professionalism
- Booking appointments and diary management
- Taking payment for services and products
- Managing cash and end of day banking
- Cleaning and preparing rooms for consultations
- Opening and closing the practice

The role offers a generous salary and holiday package, a paid day off for your birthday, paid overtime, paid lunch breaks, and further learning and development is actively encouraged.

Who are we?

The Wheelhouse Veterinary Centre is owned by IVC Evidensia and led by our own in-house management team. We have had the privilege of caring for small animals in the local community for 60 years.

All of our team members share the same passion to provide our clients and their pets with the best care and service possible.

We are all animal lovers and pet owners who take great pride in treating pets as if they are our own.

Your shift pattern

This role consists of 40 hours per week with 2 late shifts (finish at 7pm) plus working 1 Saturday in 4 (full time).

In addition to a competitive salary, you will benefit from:

- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care

Up to £25,485.71 DOE

  • Care Assistant

    4 days ago

    Chesham Bois, Buckinghamshire, United Kingdom Ashridge Home Care Full time

    Care assistant – Full time and part time hours available: mornings, evenings and weekend availability. Chesham and surrounding areasLocation: Amersham, Marlow, Beaconsfield, The Chalfont's, Wendover, Great Missenden & surrounding areasHours: Full-time and Part-time hours available (mornings, evenings, and weekends)The Role:  Are you a compassionate person...

  • Customer Representative

    6 days ago

    Chesham, United Kingdom Nationwide Building Society Full time

    Location Chesham / Buckinghamshire Salary From £25,250 Contract Permanent (Full Time) Reference 573 Closing Date 01 October 2025 **Job description**: It is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team. We need a **Customer Representative** for our branch in...

  • Care Assistant in Chesham

    2 days ago

    Chesham HP, United Kingdom Good Oaks Home Care Aylesbury Full time

    Company OverviewGood Oaks Home Care Aylesbury is dedicated to delivering quality care at home, ensuring comfort and dignity for our clients through compassionate and professional support. We value integrity, respect, and excellence in elderly and home care services.SummaryWe are seeking a Care Assistant to join our compassionate team in Aylesbury. This role...

  • Care professional Chesham

    1 day ago

    Chesham HP, United Kingdom Good Oaks Home Care Aylesbury Full time

    Company OverviewGoodOaks Homecare Aylesbury is dedicated to delivering quality home healthcare services. Our mission is to provide compassionate, personalised care that enhances the well-being and independence of our clients in the comfort of their own homes.SummaryWe are seeking a caring and dedicated Care Professional to join our team in Chesham. This...

  • Care professional Chesham with joining benefit 1000

    2 weeks ago

    Chesham HP, United Kingdom Good Oaks Home Care Aylesbury Full time

    Company OverviewGood Oaks Home Care Aylesbury is dedicated to delivering compassionate and high-quality home care services. Our mission is to support individuals in maintaining their independence and well-being through personalized care tailored to their unique needs.Summary'Care professional Chesham' at Good Oaks Home Care Aylesbury is a vital role focused...

  • Care rofessinals in Chesham 1000 joining benefits

    4 days ago

    Chesham HP, United Kingdom Good Oaks Home Care Aylesbury Full time

    Company OverviewGoodOaks Home Care Aylesbury is dedicated to delivering quality care at home, ensuring comfort and well-being for our clients in the community. We value compassion, professionalism, and a commitment to making a positive difference in people's lives.SummaryWe are seeking compassionate Care Professionals to join our team in Aylesbury. This role...

  • Care professional in Chesham 1000 joining benefits

    2 days ago

    Chesham HP, United Kingdom Good Oaks Home Care Aylesbury Full time

    Company OverviewGoodOaks Home Care Aylesbury is dedicated to delivering quality care at home, ensuring comfort and well-being for our clients in the community. We value compassion, professionalism, and a commitment to making a positive difference in people's lives.SummaryWe are seeking compassionate Care Professionals to join our team in Aylesbury. This role...

  • Care Assistant

    6 days ago

    Chesham, United Kingdom This is Homecare Full time

    We have an excellent career opportunity for the role of **Home Care Assistant** to join our amazing **This is Home Care**team based in the following areas: - Chesham - Amersham - Dacorum - Three Rivers - The Chalfonts **Pay**: £13.25 for Weekdays and £14.25 for Weekends **We have excellent working hours which are**: - 8am - 2.30pm - Shift - 5pm - 10pm...

  • Care Coordinator

    4 days ago

    Chesham Bois, Buckinghamshire, United Kingdom Better At Home Full time

    About UsBetter at Home Care UK is a high-quality, person-centred home care and supported living provider, delivering compassionate, consistent and professional support across Buckinghamshire, Hertfordshire and surrounding areas.We are now seeking a Care Coordinator to join our growing team in Chesham — someone who thrives in a fast-paced environment,...

  • Casual Shop Assistant

    2 weeks ago

    Chesham, United Kingdom Rennie Grove Peace Hospice Care Full time

    **Hours**:Casual, 7.5 hours per shift - ** Location**: Bucks - ** Salary**: £11.44 per hour The purpose of this role is to ensure that customers have an enjoyable shopping experience and to engage and lead shop volunteers. Working at all Rennie Grove Peace shops may be necessary on occasion to carry out this role, so a car and driving licence will be...