Sales Administration Apprentice

2 weeks ago

Leeds, United Kingdom Gough & Kelly Security Full time

Gough and Kelly, an NSI Gold company, is a premier provider of security products and services and has served the north of England for over three decades.

We now have an excellent opportunity for an enthusiastic and motivated **Sales Administration Apprentice** to join the team in Leeds, to assist in the smooth running of the sales process by providing administrative support, managing customer queries, and maintaining accurate records.

**The position**:

- Permanent, full-time
- 40 hours per week
- To undertake the Business Administrator Level 3 apprenticeship

Gough and Kelly value hard work and commitment, and in return, we are committed to giving back to our employees. We have an excellent and ever-growing benefits package to set you on the right path from the day you join us:

- Excellent rate of pay
- Enhanced sick pay
- Holiday entitlement - increasing to 24 days, with length of service, plus 8 bank holidays
- Employee Assistance Programme (EAP)
- Private Healthcare Scheme (with length of service)
- Employee Benefits Programme (with length of service)
- Ongoing training
- Pension Scheme
- Cycle to Work Scheme
- Company social events

**Main duties**:

- To request quotes from suppliers and follow up with them to ensure that costs are provided in a timely manner.
- To check costing sheets are fully completed and match what has been quoted to the customer.
- To book in surveys with customers, ensuring that all necessary information is collected and recorded accurately.
- To be responsible for booking travel and accommodation arrangements for the sales team.
- To monitor the sales mailbox, assigning enquiries to the relevant sales people and ensuring that all customer enquiries are dealt with promptly and efficiently.
- To produce sales handover information.
- To support salespeople with the admin of larger quotations.
- To be the primary point of contact for incoming telephone sales inquiries, engaging with potential customers and providing excellent customer service.
- To assist in the production of reports for the team provide insights into sales performance.
- Possess Grade C/4 or above in Maths and English (GCSE)
- Have a minimum of 1 year of customer service experience (preferable)
- Be driven and willing to learn
- Possess excellent customer service skills and experience
- Have strong verbal and written communication skills
- Possess strong organisational abilities
- Have strong computer literacy skills
- Be professional, reliable, punctual, and flexible

Gough and Kelly are an equal opportunities employer. We are committed not only to our legal obligations but also to the positive promotion of equality of opportunity in all aspects of employment.

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