Sales Office Administrator Apprentice
2 weeks ago
**Sales Office Administrator Apprentice**
**Location**: Batley, Leeds WF17 9LY
**Salary**: Competitive
**Hours**: 35 hours per week, Monday - Friday.
**Contract**: Full time, permanent.
**About us**
Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland.
Today we are distributors for some of the world's major chemical companies stocking over 2500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities
We are currently looking for a Sales Office Administrator Apprentice to join our Leeds depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude.
As part of the apprentice scheme, you will also work towards a customer service L2 qualification.
**General Duties**:
- Responsible for dealing with customer queries and complaints
- Following up sales enquiries using appropriate methods
- Communicate, liaise and negotiate effectively with customers
- Produce Certificates of Analysis / Certificates of Conformity and exchange notes when required
- receive and direct all incoming calls
- complete a range of required paperwork and filing
- potentially take part in regular stock takes
- provide support to sales representatives
- Supporting the sales department with other administrative tasks
- Previous sales administration experience within a similar environment
- The ability to work as part of a team
- Self-motivated and capable of managing your time effectively
- The ability to multitask and prioritise ensuring all administration is kept up to date
- A good level of IT literacy with working knowledge of Microsoft Excel
- A good communicator with an excellent telephone manner
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