Sales & Marketing Administrator

Role Overview:
**In a Nutshell**

We have a fantastic opportunity for a Sales & Marketing Administrator to join our team within Vistry South East, at our Caterham office in Surrey. As our Sales & Marketing Administrator, you will be responsible for providing administrative support to the Head of Sales and the wider sales team, to ensure the smooth running of the Sales Department. You will possess excellent planning and organisational skills and structured in your approach to work with a keen attention to detail. You will have strong IT skills, process driven, with a passion for driving improvement through the use of technology.

We are pleased to say, this role can accommodate agile working arrangements.

**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Agile working possible (dependent on role)
- Up to 33 days annual leave plus bank holidays
- Private Healthcare
- Enhanced maternity, paternity and adoption leave
- Competitive contributory pension scheme
- Life assurance - 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits

**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- 5 GCSEs to include Maths and English at grade C or above (or equivalent)
- Experience of working in a PA or administrative role, working to tight deadlines
- Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
- Excellent organisational skills
- Able to communicate effectively at all levels within the business
- High attention to detail
- Able to produce accurate work, to tight deadlines
- Able to work both as part of a team and independently when required
- Confident when dealing with customers both internal and external

Desirable
- Business administration qualification
- Experience of working within a sales department
- Experience of working with customer databases

**More about the Sales & Marketing Administrator role **
- Produce weekly reports in line with the business requirements, checking for data integrity and accuracy
- Utilise the enquiry dashboard via the Keys System to monitor the performance of the media channels and to assist with the analysis of customer profiling
- Create, update, and analyse Excel spreadsheets to track performance and activities
- Process invoices for payment by raising purchase orders
- Provide letters, reports, memos as required using Microsoft Office packages
- Collate and file all Customer Journey forms pertaining to the sales function and store these in the appropriate location
- Provide administrative support to the department, organising meetings, managing diaries, such as sickness and holiday absence
- Liaise with the sales teams to ensure that the sales offices are well stocked with marketing collateral at all times
- Order of PPE, workwear, and stationery orders
- Maintain department training matrix to ensure Health & Safety compliant, issuing and monitoring sales safety device and monitoring usage
- Help to setup new developments and ensure that systems are followed throughout the project
- Support the Marketing Manager in the coordination of sales offices and show home set up
- Monitor and optimise the regional website & property portals web to ensure that information is accurate and supports the customer journey, highlighting all areas where improvement is required
- Create and check content on websites such as copy, opening times, prices, contact details and disclaimers on HTML campaigns, SMS messages & direct marketing campaigns
- Maintain department training matrix to ensure Health & Safety compliance, issuing and monitoring sales safety device and monitoring usage
- Work with the signage company to ensure all visual presence from branded hoarding to flags are regularly maintained
- Ad-hoc administrative tasks as directed by the Sales & Marketing Director and Marketing Manager

**Finally, let’s tell you a bit more about us**

We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.

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