Customer Services Advisor

1 week ago


Macclesfield, United Kingdom Teqniq Limited Full time

Teqniq is searching for a **Customer Services Advisor** to work in the public sector.

15 hours contract.

3 months contract.

08:45-17:00

To resolve a broad range of customer enquiries received via telephone to provide an efficient and effective customer experience, resolving as many requests at first point of contact as possible.

**PRINCIPAL RESPONSIBILITIES**

1 Receive all customer enquiries and service requests via the telephone to resolve as many requests at first point of contact as possible

2 Update appropriate IT systems in order to record and maintain an electronic record of customer details and their service requests

3 Maintain awareness of appropriate regulatory and legal standards to ensure compliance through day to day activities

4 Manage customer complaints, compliments and suggestions in accordance with the council’s procedures

5 Contribute ideas that create efficiencies or improvements in customer facing and other processes

6 Understand and contribute to the overall objectives of Customer Services, including supporting specific campaigns as appropriate, such as encouraging self service or direct debit payments

7 Work as a team to provide cover and support to other team members to ensure service delivery is maintained at all times.

The job holder may be required at any time to under take any work up to and/or at a level consistent with existing responsibilities. These tasks may be at any location in Cheshire East, to ensure the effective deployment of labour, materials, transport and equipment to meet daily service requirements.

TEQ-1024-5255346

INDJF2

**Job Type**: Part-time

Pay: £12.18 per hour

Work Location: In person



  • Macclesfield, United Kingdom Caroo Full time

    **Job description** **Customer Service Advisor  ** **Salary Of A Customer Service Advisor £24,000 basic** **Customer Service Advisor Hours: 40 hours / Full time** **Benefits of a customer service advisor**: - Casual dress - Company pension - Death in Service - On-site parking **Key responsibilities** **of a Customer Service Advisor** -...


  • Macclesfield, United Kingdom Search Consultancy Full time

    **Job Title: Customer Service Advisor** **Job Location: Alderley Edge** **Job Salary: £20,000 plus average monthly bonus of £220 for call quality** **Job hours:Monday to Friday 9-5:30, early finish Friday's!** Looking for a new Customer Service opportunity based in Alderley Edge for a company with some of the best benefits in the UK? We are looking...


  • Macclesfield, United Kingdom Fintelligent Full time

    We are recruiting for award-winning, global health-care organisation based in heart of Stockport and due to company growth, they are recruiting for experienced Customer Service Advisor to join their fun and vibrant team. You will receive an fantastic basicsalary of £23,000 plus £500 on completion of probation, a monthly bonus along with some amazing...


  • Macclesfield, United Kingdom Michael Page (UK) Full time

    3‑month temporary position, immediate start, weekly pay. About Our Client This not‑for‑profit organisation, based in Macclesfield, is a small‑sized organisation committed to serving its community. It focuses on providing outstanding services and support to its customers. Job Description Respond promptly and professionally to customer inquiries via...


  • Macclesfield, United Kingdom CurrentBody Full time

    **Title **:Customer Service Advisor **Location **:Remote - Initial training period will be office based, our offices are based in Alderley Business Park - SK10 4ZE **Working Hours**: 9am - 5:30pm Saturday & Sunday **Salary**:£21,000 Pro Rata - increasing over an 18 month period **The Role** We are looking for a highly motivated and proactive Customer...


  • Macclesfield, United Kingdom Chapel Interiors Full time

    Chapel interiors are a family run business that started with our Wilmslow store. The store grew through a love of quality paint and wallpaper products and a commitment to provide excellent customer service. We began trading online in 2009 allowing us to expand both our product range and customer base. We are looking for a customer service advisor to join...


  • Macclesfield, United Kingdom DoorCo LTD Full time

    DoorCo is an established manufacturing and distribution business that continues to grow and expand rapidly. We are currently seeking to recruit an enthusiastic and motivated Customer Services Advisor to join our busy and dedicated team in Macclesfield. Duties include, but are not limited to - Building effective customer relationships and responding to...


  • Macclesfield, United Kingdom Brooke Harrison Recruitment Full time

    Amazing Opportunity to kick start a career within secured lending! As a inbound Customer Service Advisor you will be a first point of contact for customers seeking a secured loan or mortgage. You will receive warm inbound and outbound calls, with no cold calling or use of outbound dialers. The successful candidate will handle fact‑finding, transferring...


  • Macclesfield, United Kingdom Bennett Staff Full time

    Customer Service Advisors required by our National client. The role will be based centrally in Macclesfield and hours are 9am to 5pm Monday to Friday. Duties will include: Answering inbound calls my members of the public and organisations Providing requested information or forwarding to relevant personnel Receiving visitors and dealing with face-to-face...


  • Macclesfield, United Kingdom MetroRod Ltd Full time

    **Weekend Customer Service Advisor** **Metrorod/Metroplumb** **Fully remote (Training in Macclesfield)** **£11 per hour** **16 hours (8.5 hours each day)** We are recruiting for our out of hours team here at Metrorod/Metroplumb. This is a great opportunity for those looking to increase their income, or for anyone who is only able to work during the...