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Help Desk Administrator

2 weeks ago

Woodhouse Park, United Kingdom Tymia limited Full time

Job Summary:
We are seeking a Help Desk Admin to join our team and provide technical support and exceptional customer service to our employees.

**Duties**:

- Set up and maintain user accounts and permissions
- Collaborate with other IT teams to resolve complex technical issues
- Provide excellent customer service by ensuring timely and effective resolution of issues

Qualifications:

- Previous experience in a help desk or technical support role preferred
- Strong knowledge of operating systems such as Windows and Linux
- Proficient in software troubleshooting, including Office Suite
- Excellent problem-solving skills and attention to detail
- Strong communication skills, both verbal and written
- Ability to work independently as well as part of a team

Must have Facilities Management experience in working on a CAFM system and be familiar with logging / chasing faults for PPM & Reactive maintenance.

**Benefits**:

- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Paid time off and holidays

**Job Types**: Full-time, Permanent

Pay: £15.40 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Must have Facilities Management experience in working on a CAFM system and be familiar with logging / chasing faults for PPM & Reactive maintenance. do you have this experience?

**Experience**:

- Admin: 1 year (preferred)
- Help desk: 1 year (preferred)

Work Location: In person