Sales Coordinator

2 weeks ago

Camberley, United Kingdom SGS Full time

Company Description

SGS are looking for an experienced** Sales Coordinator** to manage inbound customer enquiries

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.

**Job Description**:

- ** Job Title**: Sales Coordinator (Training Academy)
- ** Job Type**:Permanent
- ** Hours**: 37.5 hours** **per week
- ** Job Location**:Frimley
- ** Salary**:£21,000 - £25,000 per annum

SGS are seeking a Sales Coordinator. We are looking for someone with excellent customer service skills with experience in a customer facing role. Experience of training is not essential but a background in coordinating sales activity will be advantageous.

As a Sales Coordinator you’ll be responsible for working with the UK Academy team to ensure that every customer has the perfect training experience, through exceptional customer service and advice

**Key Accountabilities;**
- Manage inbound enquiries and provide high quality customer service for new and existing clients looking to purchase training courses
- Develop strong working relationships with existing customers
- Work with the UK Academy team and tutors to organise in-house training courses
- Be the key point of contact for customers, including answering queries, offering advice and organising training courses
- Record and maintain all enquiries on the CRM system, ensuring all enquiries are followed up.
- Work with the administration team to ensure training courses are scheduled in line with customer expectations.

**Qualifications**:
To be successful in this role, you’ll need experience of working in a customer service environment in a customer facing role.

You'll also have:

- Experience in sales, business development and/or relationship management
- Excellent communication skills, with exceptional customer service skills

Additional Information

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