Office Administrator
2 weeks ago
As part of the office admin team, closely assisting and supporting the Key Account Office Manager, the role involves working in a fast moving environment where attention to detail and service levels are paramount.
**Reporting directly to**:
Key Account Office Manager
**Key Job Functions**:
Processing sales orders
Investigating shortages and claims
Processing of claims and associated credits via web portal
Dispute resolution
Web catalogue, product information and image updates
Raising product safety certificates
Stock investigations and reporting
Customer communications
Dealing with customer queries
Adhoc analysis
**Skills and abilities**:
Fully computer literate with a good knowledge of Microsoft products
A good understanding of Goods Received processes preferred but training is available
Highly organised and hard working
Ability to multi-task and work under pressure
A high level of accuracy and attention to detail
Effective communicator
Ability to be discreet, diplomatic, reliable and trustworthy
Tenacious with the ability to see a task through to completion
**Qualifications**:
Experience in a similar environment preferred
Excel Intermediate
40 Hours:
Monday 06:30-14:30
Tuesday-Friday 08:00 - 16:00
30 min paid lunch/break allowance
**Salary**: £22,700.00 per year
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Thetford, IP25 7AA: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative: 1 year (preferred)
Work Location: In person
Reference ID: Key Account Admin
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