Customer Success Executive
3 days ago
**Customer Success Executive**
Looking to join a rapidly growing SaaS company?
Over the last two years their growth has been circa 100% and they will continue to be in growth mode over the coming months and years.
If yes look no further
This platform manages complex sales, bid management, helping customers win new business.
**About the Role**
As a customer Success Executive your role is to support the Customer Success Managers and the clients by building and maintaining strong relationships, ensuring they only receive a premium level of service and maximising ongoing client retention.
**Role and Responsibilities**
- Support the Customer Success Manager with building and maintaining relationships with the customers.
- Assisting the Customer Success Manager when training, mentoring and managing customers on their usage of the platform.
**Required Skills and Experience**
This is an entry-level position which requires an ambitious self-starter who is not afraid to speak to clients.
- Previous client facing experience (Ideally in B2B and SaaS)
- Excellent communication skill
- Ability to work well in a team environment
- Self-motivated, with the desire to succeed
**The Benefits**:
- Up to £25k basic - £34 OTE
- Hybrid working - 1 day a week in the office based in central Bath.
- Pension Scheme
- This is an open-ended role with the room to develop and grow with the business.
- The opportunity to join a great business with a close-knit team who are growing quickly with big aspirations.
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