Employability Administration Apprentice

1 day ago

Manchester, United Kingdom Babington Full time

_**Employability Administration Apprentice **_
Are you eager to get started with your future career and develop your skills? At Babington our purpose is Developing Better Futures and we are looking for a Employability Administration Apprentice to join our fantastic Programme Enrolment Team.
In this role you will assist the team and learn from their expertise and experiences to achieve a recognised qualification in Business Administration and Customer Service. If you have a passion for learning, a willingness to be part of a dynamic team and thedrive to be part of Babington’s journey of Developing Better Futures, then we want to hear from you

**Summary of Role**

Responsible for administering the front-end welcome process in relation to the onboarding of all learners to Babington. To ensure that our customers receive an efficient and effortless service and a great welcome experience.**Brief summary of principle accountabilities**
- Responsible for ensuring all learners are registered on to all appropriate systems within internal timescales.
- Monitoring and following up with individuals to ensure that they move through the process timely and with ease.
- Maintaining accurate records of initial assessments and prior learning evidence.
- Completing eligibility checks and documenting appropriately.
- Ensuring all copies of documentation are uploaded and securely saved to the relevant system.
- Support with archiving of both electronic and hard copy documentation ensuring adherence to funding and awarding body requirements.
- To develop and maintain positive relationships with internal and external customers.
- Making a positive contribution to the wider team, supporting, and collaborating with colleagues to ensure a great customer experience.

**Brief person Specification**_Essential **(E)** Desirable **(D)
**_

**Qualifications**
- Grade A-C GCSE in English and maths or equivalent **(E)**:

- NVQ Level 2 in Business Administration or Customer Services or willingness to acquire **(D)**

**Skills and experience**:

- Experience of working within a Administration department **(D)**:

- Experience of working within a Customer Services role **(D)**:

- Experience in data input using online systems **(D)**:

- Experience of working within the further education sector and their programmes **(D)**:

- Experience of using Microsoft Word and Excel **(E)**:

- Experience of working on multiple projects at one time and prioritising workload **(D)**

**Babington Benefits**

Babington Engage Reward
BUPA Healthcare
25 Days annual leave plus Bank holidays
Additional annual leave purchase scheme
Employer Pension contribution

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