Support Coordinator

6 days ago

Crewe, United Kingdom Upwards Care Solutions Full time

**Support Coordinator**

**Overview**

You will be supporting the Service Manager and Team Leaders in the daily operations and managing of the service and employees across our placements in the Greater Manchester area.

You will assst in managing the homes in which will include visiting the homes, overseeing staff, liaising with professionals and ensuring the homes are running smoothly day-to-day. This is a rewarding role where you can really make a difference to vulnerable young people. You will visit the homes regularly which will enable you to build relationships with both the support workers and the young people they are caring for.

**Support**

You will report to the Service Manager and Team Leaders who will support you with all aspects of managing your homes, they are very passionate about getting the best possible outcomes for our young people and they care equally about the staff. Continuous professional development is encouraged within the company and mandatory and optional training will be offered both online and face-to-face.

**About us**

**About the role**

You will be able to speak clearly and well in all situations, including to social workers, IROs and commissioning teams.
- Organised and efficient in everything you do
- You will take pride in your work
- You will be committed to the development of young people
- You will be reliable and punctual at all times and present yourself in a professional way at all times
- You will be respectful of others and show commitment to the equality and diversity policy
- You will have sufficient knowledge of MS Excel & Word
- You will ideally have senior support worker experience of 1 year, 2 years working in a support worker role with children and young people or experience in a role where skills are transferable
- You will have previous experience writing reports and strong attention to detail
- You will be committed to building strong relationships with external professionals such as social workers, YOT workers
- You will take pride in your ability to empower your team of support workers

**Roles & Responsibilities**
- Manage Rotas, cover breaks and cover when necessary
- Lead and inspire both staff and young people
- Conduct team meetings and promote team engagement through supervisions
- Auditing and inspecting YP files at relevant placements
- Take a leading role in receiving a young persons into placement and guiding them through the House Rules and Expectations
- Participating in the on-call rota
- Ensuring all policies, procedures and protocols are upheld and followed by your team in line with placing Local Authorities and the Northwest Minimum Standards
- Professionally representing the organisation and safeguarding the ethos and images of the company, among members of staff, all of the young people in our care, young person’s PAs, Social Workers and Commissioners.

**Company Benefits**
- 28 days holiday
- Birthday leave
- Free car parking.
- Company pension.
- Employee Assistance Programme - Access to 24/7 advice and counselling
- Paid on-call duties.

**Certification**
- Driving License - essential
- NVQ Level 3 Health & Social Care or equivalent (preferred)

**Job Types**: Full-time, Permanent

**Schedule**:

- 37.5 hours to be worked flexibly across the week to suit the needs of the service - working one weekend a month

**Work Location**: Working from different homes across your agreed area and Head Office

Pay: £12.00 per hour

Schedule:

- 8 hour shift
- Day shift

Licence/Certification:

- UK Driving Licence (required)

Work Location: On the road

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