Hotel Assistant
1 week ago
**Overview**
The Best Western Plus Milford hotel is ideally located in between the cultural hubs of Leeds and York, meaning that guests can easily reach a number of the counties best attractions. The relaxed atmosphere and excellent service allows guests to focus on relaxation and enjoyment.
**Responsibilities**
- Welcome guests upon arrival and assist with check-in and check-out procedures
- Assist the housekeeping department with the cleaning of bedrooms and public areas.
- Serve guests in the hotel bar and restaurant.
- Provide information about hotel services, local attractions, and amenities to enhance the guest experience.
- Handle guest inquiries and resolve any issues or complaints promptly and professionally.
- Maintain cleanliness and organisation across the hotel.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Promote hotel services and special offers to guests during their stay.
**Experience**
- Previous experience in the hospitality industry or hotel environment is preferred but not essential.
**Job Type**: Part-time
Pay: £12.21 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Work Location: In person
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