Food & Beverage Assistant

**Food & Beverage Assistant**: **The Queens Hotel**: **Salary**:12.21** **Job Type**:Flexible** **Hours**:Flexible** **Town**:Leeds***: Located in the heart of Leeds, The Queens Hotel is a place like no other. Marrying authentic art deco glamour with on-trend fittings and furnishings, this newly refurbished city-centre retreat offers style and comfort in equal measure. We are looking for a proactive, detail-orientated, and service-driven **Conference and Banqueting Associate**to support the successful delivery of high-quality events. In this role, you will be responsible for setting up event spaces, assisting with food and beverage service, and ensuring an exceptional guest experience during conferences, meetings, and banquets. **What we offer** - £12.21 per hour - Various flexible hours available **Benefits** - Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B; - 28 days holiday, including bank holidays, increasing yearly to 33 days; - Discounts across retail, restaurants, events and more through our benefits & rewards portal; - Access to our Employee Assistance Line to support your Mental Health and Wellbeing; - Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; - Yearly complimentary Axiom Xcape stayover after one year of service; - A growing team with great training, progression, and promotion opportunities; - Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; - Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more **Your role** You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests. Responsibilities of Food & Beverage Assistant will include but are not limited to: - Preparing and serving any beverages requested by guests; - Ensuring that all tables are set and ready for welcoming guests at all times; - Ensuring that all guests’ orders are taken and executed in a timely manner; - Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets; - Having good knowledge of the food and beverage menu; - Responding to guests’ queries on the menu selection; - Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly. The ideal person for this role will be enthusiastic about change, focused on details and trusting. The core skills and experience required to succeed - Truly passionate about the Hospitality Industry; - Previous restaurant or bar experience in a busy environment is preferred but not essential; - Excellent personal presentation; - Good understanding of food hygiene and health & safety procedures; - Ability to function independently with a minimum of supervision; - Excellent communication skills, the ability to communicate verbally and in writing ; - To be an enthusiastic team player with a flexible approach. Having these core skills will put you one step further to joining Axiom Hospitality and The Queens Hotel. **Opportunities for all** At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.