Welcome Host

1 week ago

Thorpe le Soken, United Kingdom The Orchards Holiday Village Full time

Join our team at the Orchards Holiday Village close to the maritime town of Brightlingsea on the ‘Essex Sunshine Coast’.

St Osyth, Clacton-on-Sea, Essex CO16 8LJ GBR

**Job Details**:
**Position**:Welcome Host
**Type**:Part-Time / Seasonal
**Pay Rates**:Up to £12.21 per hour depending on age

Join our One Great Team here at Haven as a Welcome Host, where you’ll be the friendly face operating the entrance barrier to warmly greet our guests and owners, making their arrival experience feel special from the moment they enter the park

We are seeking a warm, welcoming host to operate the park barrier, check passes, and guide guests through a smooth check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.

**Key Responsibilities**
- Primarily based outdoors, you'll welcome guests and owners warmly upon arrival at our check-in gate.
- Create a great first impression while assisting with the check-in process.
- Verify passes, answer questions, and offer helpful information on park amenities, events, and activities.
- Act as an on-site information guide, helping guests get acquainted with the park and plan their stay.
- Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for.
- Collaborate with other teams to create a smooth, welcoming environment from arrival to departure.

**Requirements**:

- Previous experience in a customer-facing role is beneficial but not essential.
- Friendly, approachable, and confident in interacting with guests of all ages.
- Strong communication skills and a passion for providing excellent service.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to a dynamic environment with ease.

**What We Offer**
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more

**How to Apply

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