Sales Advisor

2 weeks ago

Deeside, United Kingdom Acorn Industrial Services ltd. Full time

**Job Title**

**Sales Advisor**

**Location**

Deeside

**Working Hours**

40 Hours per week 8am - 5pm Mon-Fri

**Reports to**

Branch Manager

**Job Purpose statement**

To work as part of a team to drive sales & profit whilst maintaining a high standard of customer service.

**Key Responsibilities & Accountabilities**:
**Responsible For**:

- Processing sales orders using Microsoft Great Plains (training provided)
- Dealing with customer queries, obtaining technical information regarding products where required and general customer service

Sourcing items from other suppliers when required
- Maintaining high standards of administration and customer service to achieve maximum profitability & service level
- To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
- To undertake, when requested by the Branch Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
- To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role

**Essential Skills/Competencies/Experience/Qualifications Required**:
**Key Skills Required**:

- Positive & enthusiastic attitude
- Demonstrate confidence when dealing with customers
- Customer orientated with strong interpersonal skills
- Excellent communication skills, telephone manner and technique as well as good interpersonal skills
- Experience in Sales is preferred
- Able to work using own initiative & unsupervised when required to do so
- Willing to help out with van deliveries to cover for holidays & driver absence
- The ability to work under pressure in a busy fast paced environment
- Ability to organise, prioritise, multitask, be flexible and meet deadlines
- Negotiating skills
- Willingness to learn and be flexible in their working arrangements
- Enthusiastic, driven and sales orientated
- Effective numeracy, literacy, and word processing skills
- Ability to work well with others and a team player
- Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well a
- The ability to handle confidential information in the appropriate manner

**Knowledge Required**:

- Good working knowledge of Microsoft Excel, Word and Outlook
- Customer Service Experience
- Sales Experience

**Experience (and/or) Qualifications Required**:

- Standard grades in English and Maths as a minimum

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

Ability to commute/relocate:

- Deeside, CH5 2NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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