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Accommodations Coordinator

2 weeks ago


Brighton, United Kingdom Huntress Full time

**Title: Accommodations Coordinator - Full Time, Permanent** **Salary**: £23.5k Per Annum

**Duties**:

- Arranging revisits of existing hosts who have not been visited for 2 years
- Typing up visit details and filing
- Contacting referee to obtain mailing address and generating letters
- Maintaining spreadsheet and files for Host References Returned for Changes and Complaints
- Informing hosts of taxi transfer details and arrival information of students
- Contacting agents/students to obtain arrival details
- Maintaining spreadsheet for hosts fire risk assessments, gas safety checks and declaration forms
- Assisting the Accommodation & Welfare Officer with updating and maintaining records of all information received with regard to Under 18s (for example chasing receipt of Parent Consent forms from agents and students and keeping track of sending copies ofParent Consent Forms to hosts)
- Running weekly reports of contact details and next of kin of students under 18 years of age in Accommodation & Welfare Officer's absence
- Providing welfare advice for students and meeting with them during their first week in Accommodation & Welfare Officer's absence
- Running quarterly forums for students together with Accommodation & Welfare Officer
- Dealing with all accommodation and welfare administration to do with students in Accommodation & Welfare Officer's absence
- Any other administrative support

**Experience Required**:

- Strong customer service experience
- Highly organised
- Excellent communication skills, both verbal and written
- Clear and professional telephone manner
- Experience in property (completing property viewings or similar) desirable but not essential
- IT literature - good knowledge of Microsoft packages (Excel, Outlook, Word, etc.)

**Hours**: Monday to Friday, 8.30am-4.30pm but can be flexible (8am-4pm or 9am-5pm)

Office Based