Driver - Mobile Enforcement Officer- Birmingham

1 week ago

Birmingham, United Kingdom APCOA PARKING (UK) LTD Full time

**The Role**:
**Mobile Enforcement Officer - Birmingham Airport - flexible hours - £12.96 per hour**

Do you have great customer service skills? Do you have a full driving license?

If you answered yes, then we want to hear from you

We're looking for a
** Mobile Enforcement Officer **who will be the face of our business,
** bringing outstanding customer care** within the Airport sector.

You'll join a team that takes a real pride in what they do. They take pride in their work and most of all, you'll join a company that takes pride in its people.

As a Mobile Enforcement Officer you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.

**Could you bring your spark to our Team? Here's what you need to know before applying**:
Your key duties will include, but are not limited;
- Monitor and patrol the day-to-day operation of all designated car parks in a specialist camera vehicle. Also patrol Drop Off zones and other areas as required or specified.
- Issue PCN’s correctly to all those vehicles in contravention of the advertised conditions of parking in any of those areas.
- Manage traffic through enforcement.
- Maintain a high visual presence to deter illegal parking and criminal activity
- Upload all PCN data at the end of day.
- Undertake foot patrols in designated areas to check the validity if staff or other issued permits, issuing PCN’s to those in contravention of instructions.
- Assist the Service Delivery Manager when required in other area, as requested.
- Be fully familiar with the systems and equipment.
- Carry out any reasonable duty as requested by a more senior person.
- To comply with company policy and procedures, health and safety law and other relevant legislation To maintain a standard of attitude and behaviour that will always represent the company in the best possible light.
- To provide a high standard of professional customer service when approached by members of the public
- Check the appearance and standards of the car parks and report all faults noted within the car park, on an agreed format.
- Maintain an auditable schedule of patrol.

**And do you have great IT skills?**

**Can you also be flexible and cover holiday and work overtime when required?**
- Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?_
- Are you able to take initiative and make choices that are right for our customers?_
- Do you have a desire to succeed in your role?_

**We'll ensure you' re rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to**:

- flexible hours each week
- £12.96 per hour
- Full Uniform
- Training and development
- Company Pension
- Employee discount scheme

**_For this role a Full driving license is essential_**

With exciting projects and an atmosphere of fostering and support, staff have the chances to fulfil their potential while aiming for excellence in their work.

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