Permanent Support Worker

**Company description**

Our values are simple. Ascension strives to offer an excellent and affordable home to service users with mental health needs within the region of the London Borough of Newham initially. Ascension strives to be recognised as one of the leading providers in the care industry offering a passionate, person centred care to every service user. We are committed to our policy of quality of care, which is demonstrated in our everyday interactions with the service user. Ascension believes that every service user in our care has a right to privacy, dignity, respect and have care delivered in a non-discriminatory way. It is our goal to employ competent, caring, and well-trained individuals who are responsive to the needs of our service users. Each staff member will meet the educational and training requirements for the services they provide in line with CQC requirements and the Health and Social Care Act 2008 Regulations 18 & 19. We encourage and support continued education of each staff member. In turn, Ascension will provide staff with, an inviting work environment, and knowledgeable, trustworthy management and direction.

**Job description**

We have an exciting opportunity for you to join our recently refurbished and very homely accommodation based in East London. After years of experience working in the Health Care sector, we are now embarking on starting our own service. You'll be joining us on this exciting journey to help us shape the service and demonstrate the excellent care we wholeheartedly stand for.

Our service will be supporting Care Leavers/Young Adults, who have experienced some level of trauma and may have learning disabilities, autism and mental health issues. You will be supporting them to achieve their long term goals, transition to having more independence and live their best lives. How brilliant is that

You’ll be based at our building on Trevelyan Road, which has a very warm and homely environment with a back garden which boasts of a well tendered garden, where we grow our own veg. Plus we’re in easy reach of local amenities (Westfields in Stratford, so don't blame us if your lunchtime is spent in the shopping city).

**Your role**

You’ll be supporting our service users to live their day to day lives as independently as possible, helping with everyday activities, including daily living tasks, health, emotional and behavioural support. You’ll also be required to help service users, who have more complex needs, which will include personal care.

You’ll find that no two days are the same because everything we do is “person centred” around our service users. So you might be helping with personal care (like bathing and issuing medication) in the morning, supporting to cook their lunch and attending the local Centre in the evening. We even help service users to go on holiday

You’ll assist in the delivery of tasks that are based on our service users personal support plans, ensuring at all times they feel valued, respected and that their dignity is maintained. You’ll also work closely with our Supported Living Manager and External Agencies to support our service users.

Our Registered Manager, has worked in the sector for over 10 years and has a wealth of experience. The manager is very approachable and is a firm believer in building and keeping team morale through ongoing supervision and positive team activities.

You’ll be part of our fabulous team, who love to share ideas on how best to support our service users and are willing to carry their share in the required tasks.

**Working hours**

We provide 24-hour support to our customers, normal shift patterns are 8am to 10pm or 10am to 5pm, sleep in is paid at £35. You'll be working days, evenings, weekends, bank holidays as well as sleep in shifts. We need you to be flexible to meet the needs of our Young People, but in return, we’ll give you the time you need to spend it doing the things that matter to you

**Bank**

There are also bank roles available for those who require more flexibility or additional hours. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a monthly basis.

**About you**

You’ll have a positive can do attitude and buzzing to help us make a big impact on our service users’ lives and shape our brilliant service. Your empathy will really shine through, as will your ability to empower service users to reach their full potential.

To make sure our service users are well supported, it’s important that you have worked in a supported housing environment before. You have a great understanding of professional boundaries, safeguarding, risk assessment, confidentiality, case management and prompting personal care.

Don’t worry, we won’t drop you in the deep end, we’ll nurture your talent, help you understand how things work at Ascension Support and you’ll have a fantast