Customer Sales Advisor

6 days ago

Liverpool, United Kingdom S&P Data LLC Full time

**The company**

Our client is a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, they are recruiting Customer Sales Advisors in a role that offers great work life balance plus a flexible and engaging onboarding experience.

**The role you’ll do**

As a Customer Sales Advisor in their busy Outbound department, you will get in touch with customers to make sure their appliances are protected.

Day-to-day, you will:

- Use your brilliant sales and communication skills to upsell products
- Provide peace of mind by finding the right solution for every customer.
- Build rapport with customers, get to know their individual needs and put their interests first.

**What else to expect**:

- In a 2-week training program you will learn all relevant systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
- You will work on a shift pattern where you will enjoy weekends off (Monday & Tuesday: 11:30 - 20:00; Wednesday & Thursday: 10:30 - 19:00; Friday: 9:30-18:00).
- Working from home on a remote basis.
- You will receive two 15mins breaks plus 30mins for lunch per shift.
- Equipment will be provided however you must have broadband access.

**The experience and skills you need**
- A solid background in targeted sales or customer service
- A driven mindset with strong sales skills and a love for hitting targets
- Proven experience of working autonomously or in a home-based position
- Great communication skills - you are at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly

**How you’ll be rewarded**
- Bonus earning potential of £7,200 per year and chance to increase your salary by £1,000 every 6 months through their Agent Salary Reward Scheme
- 33 days’ annual leave (including bank holidays), with the option to buy 5 additional days each year
- Save money at hundreds of retailers with their employee discounts
- Discounted gym membership, online workout sessions, culinary classes and other fun activities
- Regular incentives, with amazing prizes up for grabs
- Investment in your career development through ongoing coaching and clearly defined opportunities to work towards

salesus

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