Medical Secretary

2 weeks ago


Taunton, United Kingdom Somerset NHS Foundation Trust Full time

Respond to patients queries in a timely fashion, escalating to other teams when appropriate. Monitor and ensure the timely arrival of patient information to the appropriate destination to facilitate prompt patient care, highlighting potential problems or RTT breaches to the Band 4 Medical Secretary. Enter RTT clock stops and complete inter provider transfer details Be responsible for consultant diaries ensuring their activities are recorded and updated correctly. Prioritise own work efficiently and effectively, working within the secretarial team to ensure Trust targets for all administrative duties are met, highlighting any issues to the Band 4.

Have knowledge of clinic activity, with a full understanding of the specialty clinic template to ensure appropriate outpatient booking - reporting any inconsistencies to the Band 4 at an early stage Ensure all investigation results have been received, flagging urgent results for immediate attention Communicate directly with patients regarding procedure details and instruction Receive correspondence related to patients. Prioritise urgent documents and bring to attention of clinician. When appropriate action has been taken, file in medical records ensuring the correct sequence of filing within the case notes before transferring records on Maxims Receive suspected cancer referrals, arrange urgent outpatient appointment/admission as required Compile agendas, type and circulate minutes for Specialty Business and Audit Meetings. Cover Band 4 duties when there is annual leave or sickness.


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