Medical Secretary

6 days ago

Taunton, United Kingdom Somerset NHS Foundation Trust Full time

We currently have a vacancy for a Medical Secretary in our Trauma and Orthopaedic Department at Musgrove Park Hospital

We are seeking someone with excellent organizational skills, a friendly approach, enthusiasm and motivation. As well as being part of the busy department, you will be required to prioritise your own workload on a day to day basis. Excellent IT and communication skills along with a good typing speed are essential for this role.
- To provide a complete medical secretarial service to specialty teams
- To organise own workload
- To work within the Trust values and core standards to maintain an excellent patient experience at all times

The post holder is required to maintain the Trust’s values and core standards and to lead by example.

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone

Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e. telephone, written, face to face

Deal with day to day correspondence, initiating appropriate responses in order to provide patients, staff and other parties with required information in a friendly and professional manner

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary

Liaise with appropriate personnel in the multidisciplinary teams to gather and co-ordinate patient information so this is accessible in a timely manner

Participate in team and Trust meetings as required

Assist with mentorship, training and induction of admin assistants, apprentices and newly appointed staff

Prioritise own work efficiently and effectively, working within the secretarial team to ensure Trust targets for all administrative duties are met, highlighting any issues to the Band 4. Liaise with other secretarial team members to ensure fair distribution of workload

Ensure all investigation results have been received, flagging urgent results for immediate attention

Communicate directly with patients regarding procedure details and instruction

Receive correspondence related to patients. Prioritise urgent documents and bring to attention of clinician. When appropriate action has been taken, file in medical records ensuring the correct sequence of filing within the case notes before transferring records on Maxims

Compile agendas, type and circulate minutes for Specialty Business and Audit Meetings. Take and transcribe minutes where necessary

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