Head of Delegate Sales

**Head of Delegate Sales** **Location**: London **Salary**: Competitive plus uncapped OTE **We are Wilmington plc**: Wilmington plc is a portfolio made up of a specialist brand providing custom solutions to customers across the globe from over 10 different offices. We provide a wide range of products including specialist information and data, and high-quality trainingand education, to help professionals manage Governance, Risk & Compliance (GRC) and Regulatory Compliance challenges. Find out more about our core purpose and how we help our customers do the right business in the right way. Our two divisions, Information & Data and Training & Education, are underpinned by the work of experts in their field, including data and technology specialists and highly skilled practitioners who deliver our training and education solutions. Our ambition is to have the best people work with us at Wilmington, delivering their best work because we care about them, include them and empower them. We will support you, develop you and recognise you. Our Wilmington Events EMEA team deliver successful events for a variety of leading brands within our portfolio of businesses including Health Service Journal (HSJ), International Compliance Association (ICA), AXCO and MiExact. **As our Head of Delegate Sales, you will be responsible for**: - Delivering the budgeted attendee revenue and sales targets - Leading a delegate sales team, working closely with them to deliver their best performance through ongoing coaching, roll play and sales leadership. - Creating a sales strategy that supports Wilmington Events’ 3yr plan - Developing individual event sales plans that exceed budgeted revenues by securing the right volume of attendees on all products which include Awards, Conferences and Summits - Managing, coaching, training and motivate your delegate sales team and create a great sales culture - Determine and measuring relevant KPIs to provide visibility, that help you succeed - Embedding and evolving good sales process to ensure your team are effective and efficient - Evolving the sales function by identifying and implementing initiatives that improve effectiveness and efficiency - Motivating and inspiring your team by providing great support and recognition - Working collaboratively across the Events team, and the Wilmington Business, to ensure the division meets its revenue, contribution, brand, and people goals. **In order to be successful within this role you should have**: - Ideally 5 years Delegates Sales Management experience - Strong track record of being able to sell through telesales and a deep understanding of telephone sales processed - A proven methodology of telephone sales recruitment, training, and development - Experience of leading and motivating sales teams effectively - Ability and desire to understand and analyse contact data - Considerable achievements against stretching sales target - Strives for continuous improvement: Reviews and improves processes ongoing - Excellent communication, organisation and time management skill - Flexible and happy to develop knowledge of new markets working across multiple project - Passion for sales process and discipline, with a keen focus on creating a supportive, collaborative and enjoyable culture. - Resilient problem solver who thrives in a vibrant, fast-moving environment **In addition to this you should also have**: - Excellent knowledge and Salesforce CRM skills - Good knowledge of call measurement technology, such as Natterbox - Good knowledge of LinkedIn Navigator - Good knowledge of Marketo - Excellent Excel, word, and PowerPoint skills - Strong strategic and tactical sales skills **If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today