Commercial & Oversight Officer

**Basis**:Full time***

**Work Pattern**:37 hours per week, Monday - Friday

**Location**:Coventry/Hybrid, minimum 2 days in the office

**Type**:Permanent

**We are brave, we are ambitious, we are honest, and we are Citizen**

**Building Safety & Compliance is a fast-paced team and offers exciting opportunities. We can provide training and promote succession planning.**

**In Building Safety & Compliance you can make a real difference, the role of Commercial & Oversight Officerwill involve**:

- Supporting the Commercial & Operational team through prioritising, organising and monitoring the servicing, repair and maintenance programmes, focussed on maintaining statutory compliance and the performance targets set.
- Liaising with colleagues, suppliers and contractors to resolve technical and financial queries and those relating to operational activities relating to repair, maintenance and installation contracts to a high standard, whilst continually promoting improvement.
- Consistently monitoring that the allocated budgets remain within the approved spend limits, raise purchase orders, seek appropriate authorisation and track completions and payments through the finance system.
- Managing and monitoring relevant data and systems to a high standard to ensure regulatory and legislative ‘assurance’ at all times.

**As a Commercial & Oversight Officer we need you to have**:

- Basic qualification in Maths and English.
- Have good leadership skills.
- Experience of working within a technical administrative function.
- Experience in managing transaction records with the ability to identify items that have been added or omitted to the incorrect cost centre.
- Experience of using computer systems, analysing data, and on-going updating and maintaining data using Microsoft packages including word, outlook and excel.

**We would be **_really_** excited if you have**:

- Have or be working towards a level 6 Diploma in Fire Safety for Construction & Building Safety.
- Have good leadership skills.
- Desire to learn and develop in the role

**We will be an employer of choice and invest in our people**

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

**Competitive benefits**:

- Annual leave purchase scheme - option to buy up to an additional 5 days per year
- Annual leave starts at 25 days per year plus bank holidays
- Enhanced family leave (maternity, paternity and adoption)
- Organisational Sick Pay
- Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
- Life cover of three times your annual salary if you join the pension scheme

**Health and Wellbeing**
- We provide IT and Home Office equipment to support hybrid working
- Occupational Health
- EAP - a 24/7 telephone counselling service providing free, confidential advice.
- Cashback scheme - cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more
- Access to Citizen’s Wellbeing initiatives and Wellbeing platform

**Learning and Development**
- Extensive learning and development opportunities.
- Opportunity to study for a professional qualification
- Opportunity to join the Staff Consultative Forum and EDI Forum.

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be **one of the UK’s most trusted social housing providers**,** Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks.

**Closing date**:19th December 2024

**Interview date**:6th & 7th January 2025