Guest Services Advisor

7 days ago


Chiswick, United Kingdom London Property Personnel Full time

**Job Title**:Customer Services Advisor

**Location**:Chiswick, London

**Salary**: £22,000 - £24,000

£25/night on call

**Working Hours**:
Friday: 8:45 - 6pm (may be required on call)

Saturday and Sunday (rota): 8 hour shift (morning/evening, On call)

Monday & Tuesday: 8:45 -6pm

**The Role**:
As a Guest Services Executive you are responsible for managing our guest’s experience from the minute they arrive until the day they leave. With several locations across London and Southeast, your day-to-day tasks are therefore varied with no two days beingthe same.

**The company**:
Under new management, since 2014 their portfolio and team have achieved dramatic growth.

They have a passionate in-house team who take pride in managing over 400 apartments and services to ensure our guests receive the best possible stay.

**What were looking for**:
Be confident, proactive, amicable, enthusiastic, team player and a helpful person, to look after our guests and make them fall in love with us.
Be highly organized, professional, problem solver and passionate about providing excellent and personable customer service.
Have previous customer-facing experience.
Have great communication skills, and excellent spoken and written English.
Be a hardworking and energetic person, who enjoys spending time at the Office as well as being out and about across our multiple locations.
Working knowledge of Microsoft office and outlook
A knowledge of property maintenance is desirable but not essential


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