Senior Contract Officer

Reference

HUL/25/0221

**Full Time Equivalent Salary (based on a 37 hour working week)**

£25992 - £28163

Occupational group

Housing

Job term

Full Time

Appointment type

Permanent

Hours

37

Division

Legal Services & Partnerships - Directorate

Closing Date

16 May 2025

Proposed Shortlisting Date

19 May 2025

Proposed Interview Date

04 June 2025

Place of work

Warehouse 9, Hull HU1 1HJ

For an informal discussion please contact

Tracy Pocklington

Contact telephone

01482 616 153

**About Us**
The Housing Investment Service is responsible for the management and delivery of responsive and cyclical maintenance, specialist & compliance works, planned improvement works and refurbishment schemes to a stock of 24,000 domestic properties, garages and associated buildings and surroundings.

The service is structured around key delivery areas, with teams responsible for Responsive Repairs, Voids, Gas Servicing & Repairs, Electrical, Planned Improvements, Asbestos, H&S, Asset, Finance, Customer Engagement, Contract Support, Home Ownership and Claims. All teams work closely together to provide a uniform and consistent service for all our customers and stakeholders.

**The Job**
An exciting opportunity has arisen for a Senior Contract Officer who will be based in our Contract Delivery Team. The main responsibilities of the role are:

- Supervise a small team of Contract Officers in day-to-day activities
- Raise orders for a wide range of repairs and capital contracts ensuring the correct budget, contract and priority are input into the Council’s IT systems to ensure works are issued to contractors and allow contracts to be effectively monitored to meet the landlord’s obligations.
- Dealing with queries from key stakeholders (contractors, other council teams, customers) and take the correct action to resolve or pass the issue to the correct person in accordance with the applied policies, procedures, and contract practices.
- Provide daily contract support to colleagues within Housing Investment. Raising inspections, telephone interactions with customer, ability to provide written replies to customers, paying invoices.

This is a full-time, permanent role, 37 hours per week including the ability to work from home for part of the week via hybrid working arrangements. If you feel you have the required skills, knowledge, and experience this may be an opportunity for you.

**B**enefits of working for Hull City Council - Working for hull city council**

**Why Hull is a great place to live and work - Working for hull city council**

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, ad hoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.