Ticket Investigations Officer
3 days ago
**Role**: Ticket Investigations Officer
**Salary**: £27,000 per annum
**Hours**: Full time, 35 hours per week
**Location**: American Express Stadium, Brighton
**Contract Type**: Permanent
**Deadline Day**: 22nd May 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Play your part in keeping matchdays fair
To find out more about this role, click here to read the job description
Your background
This role is perfect for someone who is detail-oriented with outstanding written communication skills. As you will be handling sensitive and confidential information, a high level of professionalism is essential. The workload will be busy, leading multiple investigations at the same time, so you must have excellent prioritisation skills.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- ️23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more
- Enhanced family policies
- ️ ️Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2024/25 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
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