Service Administrator
6 days ago
We are a leading accredited Air Quality & Environmental Consultancy based in the West Midlands.
We are growing and are now looking to add to our team and are looking for a Service Administrator to undertake all aspects of administration work and co-ordinate all service work.
They will be able to work confidently with customers to fulfil requirements, personable, flexible and able to adapt to represent the Company in a professional, ethical and competent manner.
The role holder will achieve this by building critical relationships with existing clients and prospective customers.
This is a permanent part time position based at our offices in Worcester. We are offering a competitive salary with additional annual bonus structure in place.
Key Responsibilities
- Answer and manage phone and web enquiries
- Preparation of quotations for new and existing clients
- Building and maintaining relationships with both existing and potential clients
- Raising purchase orders for suppliers
- Maintaining up to date records on CRM system
- Coordinating service and breakdown work
- Liaising with the sales team and clients for installation work
- Manage upsell of consumable parts and products
- Booking deliveries
- Assisting the accounts department with debtors
- General Administration
Required
- Excellent communication skills, both written and verbal
- Ability to help manage a growing client base
- Work as part of a team to meet project requirements
- Provide a high level of customer service
**Job Types**: Permanent, Part - Time
**Salary**: £13.00 per hour
**Benefits**:
- Casual dress
- On-site parking
- Sick pay
- Bonus scheme
Schedule:
- Monday to Friday 9:30am - 2:30pm
Supplemental pay types:
- Bonus scheme
**Job Type**: Part-time
**Salary**: From £13.00 per hour
Expected hours: 25 per week
**Benefits**:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
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