Senior Dental Engineer

5 days ago


Royston, United Kingdom Concept Resourcing Full time

**SENIOR DENTAL ENGINEER**

**Duties**:
This role is a split role, where you will be mostly in the field completing call outs and advanced repairs, but also will entail senior engineer duties, as outlined below.

There will be an office / field split each week.

**Senior engineer role**:

- Development, training, mentoring of our existing team of 10 field engineers.
- Running, delivering, and managing the in-house training academy which includes 2 fully operational dental suites. Providing training to all engineers on a range of dental equipment from Belmont, KaVo, Durr, Cattani, Bambi, Satelec. Maintenance and servicetraining. Run training every 90 days.
- Attending supplier training events as requested to grow technical expertise.
- Assist with setting-up an engineer skills matrix to record and track the technical skills of each engineer
- Arrange supplier training events as necessary.
- Provide technical support over phone & video to other engineers and customers as required.
- Assess workshop repair items and recommend remedial works for quoting purposes
- On-site training for customers on how to use and maintain their equipment Field Service engineer role:

- Attend customer sites for call outs to troubleshoot, fault-find, repair, service and install a wide range of dental chairs including Belmont, KaVo, A-dec, Durr, Cattani, Satelec, Bambi, plus more. Mostly chairs, x-rays, compressors, pumps, plate scanners.Option to also work on imaging equipment and decontamination equipment.
- Take equipment enquiries and recommendations from customer contact and feed these back into sales system or to relevant personnel.
- Onsite training and auditing of junior or trainee engineers.

**Knowledge & Experience**:

- Technical aspects of how dental equipment works, how to install and the repairs needed for dental chairs, suction pumps, compressors, x-rays, operating lights, OPG machines, amalgam separators, delivery units, spittoons
- Ability to communicate effectively with customers and the team
- Electrical engineering understanding
- General build works knowledge will be useful, particularly basic plumbing and electrical skills
- Customer service skills
- Minimum 5 years dental engineering experience required.

**Package**:

- £40,000 - £50,000 per annum
- 8am - 5pm (30 mins lunch)
- Overtime paid door to door (when out on sites)
- Ford Custom van (or similar) and fuel provided for business miles
- Training provided
- Quarterly team building events
- Healthcare insurance package


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