Front of House Administrator

2 weeks ago

Gillingham, United Kingdom Big Motoring World Full time

**Job Summary**
We are seeking a friendly, proactive, and highly organised Front of House Administrator to be the first point of contact at our Head Office Building on Gillingham Business Park. This role is essential in creating a warm, welcoming environment while providing administrative support across the business.

**Hours**: We are looking for two part time receptionists to work **Monday - Friday** on a split shift rota of, **8:30am-1pm and 1pm-5:30pm (22.5 hours per week)**

**What You'll Be Doing**
- Greet and welcome guests, clients and contractors in a professional and friendly manner.
- Record and manage visitor and contractor sign-in/out procedures, maintaining accurate logs and adhering to security protocols.
- Escort guests to their relevant department once signed in.
- Work closely with the Executive Assistant, providing day-to-day support on administrative and office related tasks.
- Manage incoming and outgoing post, couriers and deliveries efficiently.
- Assist in appealing/responding to postal fines, request for information letters and uploading of vehicle documents to our company portal.
- Handle occasional heavy lifting of parcels and deliveries.
- Delivering post to the relevant department**.**:

- Ensure that the front desk and reception is tidy and well presented at all times.
- Conduct any other reasonable duties as requested.

**What We're Looking For**
- Excellent communication skills with a friendly disposition.
- Must be physically capable of handling bulk or heavy items safely.
- Proactive and prepared to support the wider office operations.
- Strong organisational skills and attention to detail.
- A passion for providing outstanding customer service.

**#IND006**

**Job Type**: Part-time

Pay: Up to £12.21 per hour

Expected hours: 22.5 per week

**Benefits**:

- Employee discount
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Would you prefer the early shift (9am-1pm) or the late shift (1pm-5pm)?

Work Location: In person

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