Hotel Receptionist

2 weeks ago

Broadstairs, United Kingdom Yarrow Hotel Full time

**Are you an experienced receptionist who enjoys delighting guests?**

At the Yarrow Hotel our ambition is to become the world's best-managed hospitality company, delivering the best guest-centred experience in the industry. Our Radical Hosting service and clear training ethos underpins everything we do and gives us a unique position in the industry. We aim to lead not only in guest satisfaction, but also in employee engagement and believe in a never worry alone culture and three simple words that define the way we work, passion, integrity & honour.
We have an exciting new position available in our 28-bedroom Yarrow Hotel. We are looking to appoint a Receptionist for a maternity cover to join out team.

As a Receptionist at The Yarrow your duties will include ensuring accurate bookings for all guests are taken and delivery of an outstanding, warm welcome is provided. You will also ensure that the highest level of service is provided to all guests and clients of the hotel, when being dealt with by Reception personnel to maximise guest satisfaction and ensure that staff are fully informed of all relevant information pertaining to their role. This includes handovers, memos and arranging and preparing documentation for all operational areas of the hotel.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Receptionist: 1 year (required)

Work Location: In person

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