Receptionist/admin Assistant

2 weeks ago

Broadstairs, United Kingdom Chartwell House Care Home Full time

**Receptionist/Admin Assistant**

**JOB TITLE**:Receptionist & Administration Assistant

**LOCATION**:Chartwell House, 26 Draco Drive, Off Star Lane, Broadstairs, CT9 4FY

**SALARY**:£10 Per Hour

As Receptionist & Administration Assistant, you will support the home by providing a positive and welcoming image as the first point of contact, whether in person or by telephone, promoting the Home to prospective new residents and their families, and undertaking various marketing and administration activities.

**Key Responsibilities of this role**:

- Be responsible for the Reception area and ensure it is presented to a high standard at all times.
- Assisting the Homes Admissions Advisor and Home Manager with arrangements for visits of potential residents and their families, completing relevant documentation, and escorting and selling the features and services of the home during the show round.
- Follow company procedure when taking telephone or visitor enquiries, capturing all relevant details required.
- Pass essential information to relevant staff or residents immediately.
- Ensure that incoming telephone calls are accurately transferred, with details recorded in case a call back is required.
- Input and retrieve information into the company enquiry management system as required.
- Assist the Home Administrator as required and support certain duties in their absence.
- Provide clerical support to the Manager and, when appropriate, other staff, to include diary management, photocopying, filing, and maintaining records.

**About the company**:
Boutique Care Homes aspires to be the best-in-class care homes offering residents and their family’s modern facilities, akin to a 5-star hotel environment with experienced and dedicated teams who will provide the best in care, wellbeing, activities and fine cuisine, with the emphasis being on enjoying life.

The design of our homes and our carefully selected and highly trained staff when combined with our individualised approach to care enables us to provide our residents with an enriching life.

Boutique Care Homes are always seeking high quality people to join our enthusiastic and dedicated teams across the UK.

Our ethos is to deliver a high standard of care and living, and is rooted in our underpinning values of compassion, respect, teamwork and integrity.

**Compassion **- We choose our staff for their warmth and compassion and their genuine desire to care. Being empathetic, understanding each person’s individual needs, desires and aspirations.

**Respect**:

- Mutual respect and appreciation of different experiences that we all contribute. We respect that we are all individual and we treat each other equally and with dignity, bringing family values to our community.

**Teamwork - **We work better together to ensure that all of our individual aspirations are achieved.

**Integrity - **We approach every interaction with the best intentions to preserve the integrity of residents, staff and Boutique Care Homes.

**When joining Boutique Care Homes, we will offer you**:

- A happy, fun and productive working environment
- Competitive pay rates, but most importantly we support our people
- Free uniform
- Free staff lunches, including Hot Meals
- Free onsite parking

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £10.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift

**Experience**:

- Receptionist: 1 year (required)
- Microsoft Office: 1 year (required)

Work Location: One location

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