Accommodation Officer

**JOB TITLE**: Accommodation Officer

**LOCATION**: Spalding

**SALARY**:£32,597 to £36,363 per annum

South Holland District Councils Housing team have an opportunity available on a full time, 2-year fixed term contract. We are looking for an enthusiastic, self-motivated individual with strong resilience who has a caring approach to others.

You would be assisting the Accommodation Team Leader to manage temporary accommodation for households who are homeless. Managing temporary accommodation will often present challenges and you will assist the Accommodation Team Leader to overcome such challenges

This role provides oversight of the council’s temporary and resettlement accommodation arrangements including facilitating clients moving into and out of accommodation, completing property inspections and also the preparation of temporary accommodation ensuring they are ready for tenants to move into. Preparation duties could include but not limited too; minor repairs, use of power and hand tools.

You will provide advice and assistant to occupants and liaise with statutory agencies to promote and safeguard the welfare of clients in temporary accommodation. Part of this role is to respond appropriately to complaints, problems and anti-social behaviour so key traits we are looking for in someone are composure, resilience, assertiveness and show empathy when required.

**What we need from you**:

- Excellent communication skills
- Be a strong negotiator
- Enjoy problem solving skills to find solutions for those facing housing problems
- Competent with Microsoft Office products, be organised and methodical to manage a complex caseload.
- This role involves regular travel across a wide rural district, with multiple site visits on a regular basis, so the ability to independently and reliably travel as part of your daily duties is essential.

**BENEFITS: We offer excellent terms and conditions of employment including**:

- Local Government Pension Scheme, 23.8% employer contribution
- Generous annual leave scheme +option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher
- Flexible Working Policy
- Agile Working Policy*
- Car mileage reimbursement*
- Excellent career progression and training opportunities
- Long Service Recognition*

*Certain restrictions may apply

**ABOUT US**: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
- The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website_

**Job Types**: Full-time, Fixed term contract
Contract length: 18 months

Pay: £32,597.00-£36,363.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Health & wellbeing programme
- Store discount
- Transport links
- Work from home

Work Location: Hybrid remote in Spalding Wygate PE11 2XH