Database Officer

1 week ago

London, United Kingdom Great Ormond Street Hospital Charity Full time

Do you want to use your exceptional data and analytical skills to make a difference to the lives of seriously ill children? Then this is the job for you
- Great Ormond Street Hospital Charity are currently hiring for a Database Officer to join our database team. The position plays a crucial role in supporting all end users across the charity, to ensure the functionality and benefits of the system are optimised. We manage all our data in house using Boomi and you’ll have the opportunity to get involved with coding and develop your skill set.

**Salary**
- The salary for this position is £39,069 per annum.

Key Responsibilities
- This is a varied role where you’ll get involved with:

- Ensure timely payment of specific funds, such as Gift Aid and Direct Debits, through submission of appropriate reports and claims at designated times.
- Lead on all supporter related financial and non-financial data being imported into Salesforce in a timely and consistent manner, including resolution of all errors and rejects.
- Provide training for the Salesforce users and maintain up to date user guidelines empowering colleagues to use Salesforce more efficiently and productively.

Skills, Knowledge and Expertise
- Experience managing and importing bulk data, and the resolution of related issues.
- Experience with Gift Aid and Direct Debit processing.
- Experience with data support, including reporting, running, selections and building queries within CRM systems/databases.
- Understanding and knowledge of JSON, XML, Flat Files.
- Experience providing training sessions to database end users.
- We use JavaScript and Groovy, so any experience with this is highly beneficial. Equally, if you want to learn these skills, then we will support your learning.

**About the Team**
- The Database Team are an integral element of the wider Supporter Data and Relations Team, providing practical and technical support to the Fundraising department. Promoting consistency and accurate use of data, they play a key role in the implementation of the Data Strategy.

**Please refer to the full job description for more information.**

**How to apply**

**Closing Date: 30th January 2025**

**Benefits**:

- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.

About Great Ormond Street Hospital Charity

Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too.

Together, we can help give seriously ill children the best chance, and the best childhood, possible. We were delighted to be named Charity of the Year 2024, recognising the impact of our shared mission.

**Our commitment to Equity, Diversity and Inclusion

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