Customer Experience Administrator

1 week ago

Dover, United Kingdom Megger Full time

We are always looking for exceptional talent to join our inspiring multinational family and right now we are seeking to recruit a commercially skilled Customer Experience Administrator to join our Customer Experience Team

The key responsibilities

Create SAP ERP Purchase Orders to Megger factories and/or suppliers

Log and manage customer interactions via Customer Relationship Management System

Create accounts, contract records and materials

Process orders, expedite high quality/high value orders including shipping and customs

Deliver outstanding performance levels in serving customers through all channels

Maintain knowledge of commercial, CRM and ERP processes, procedures and methods

If you have a minimum of 2 years’ experience in Business-Business Order Administration roles and are a self-motivated individual with a positive learning attitude, then we would love to hear from you

For more detailed information about the role, please see the documents available tab at the top of this advert.

Hybrid working will be available after all training has been completed.

Our Company

At Megger, our aim is to ensure everyone can live confidently and work safely, with the energies which power our world. We do this by designing and manufacturing safe, reliable, easy-to use portable electrical test equipment.

Our customers are at the heart of everything we do. This drives our innovation because we not only make it our business to understand what our Customers really need but what it takes to be the partner who helps them perform at their best

As a global operator, Megger is strategically located in over 100 countries, employing in excess of 1,500 employees. We are backed by world-leading support and expertise in the delivery of our 360-degree Customer Service including - software, product and tools design; onsite training; repairs; testing; and consultancy.

We are the one-stop shop, for electrical testing equipment and you can be part of it

Our UK headquarters are located in Dover, Kent, more aptly described as the beautiful Garden of England, with stunning views of Dover Castle, the Kent coastline and beyond to France.

All areas of our headquarters have been COVID-19 assessed and measures are in place to keep all colleagues safe.

Talk to us about Flexible working. Megger support flexible working for all employees and the right to request flexible working from day one of employment, with a limit of one request per 12-months.

Best of luck

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