Contact Centre Agent
1 week ago
_Virtually There is an entrepreneurial Bristol brand helping 1000’s of small businesses to grow & flourish. We provide a range of virtual office & reception services that free up time for small business owners, allowing them to focus on what they do best. _
As one of our Contact Centre Agents you will receive calls for a wide variety of our small business customers. Our sophisticated telephone answering software will tell you which business is calling and you will use our on-screen communication scripts to help you identify your caller's needs, resolve their queries and/or take messages.
You will be a capable telephonist, customer service driven and have the aspirations to grow and develop within our fast-growing company.
Key Requirements
- Excellent telephone manner and communication skills
- Able to transcript messages accurately on a keyboard whilst wearing a headset
- Positive & can-do attitude
Sectors
- Call centre
- Contact Centre
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
**Salary**: £18,500.00-£21,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bristol, BS9 4PN: reliably commute or plan to relocate before starting work (required)
Reference ID: Contact Centre Agent
-
Contact Centre Agent
1 week ago
Bristol, United Kingdom Adecco Full timeJoin Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We...
-
Call Centre Agent
6 days ago
Bristol, United Kingdom Scale Consulting Full time**Call Centre Agent**: - Bristol | Full-Time_ **What’s the job?** Become the friendly voice of Scale Consultancy! As a **Call Centre Agent**, you’ll be at the heart of our customer interactions, handling inquiries, solving problems, and ensuring every call is a positive experience. Think of yourself as a customer service superhero—your mission is to...
-
Contact Centre Coach
3 weeks ago
Bristol, United Kingdom Hays Business Support Full timeYour new company A leading Insurance organisation based in Bradley Stoke, Bristol Working Pattern 35hrs a week Monday to Friday, every 6 weeks a Saturday shift (day to take in lieu) Your new role Use performance data, call quality insights, and customer feedback to identify coaching needs. Deliver one-to-one and team coaching sessions for agents to drive...
-
Call Centre Agent
2 days ago
Bristol, United Kingdom DEVELOPMENT FOCUS LIMITED Full time**Join Our Team!** Are you a great communicator with a passion for helping others? Our growing call centre is looking for dedicated Call Centre Agent to deliver outstanding support to our valued clients. **What You’ll Do**: - Handle inbound and outbound calls efficiently and professionally. - Provide accurate information and resolve customer inquiries. -...
-
Contact Centre Sales Coach
6 days ago
Bristol, United Kingdom RAC Full timeAbout The Role Join our Contact Centre team as a Sales Performance Coach, where you’ll drive agent success through data-led, high-impact coaching that delivers real customer outcomes. From data led insights, you’ll identify development needs, provide targeted coaching and collaborate with Team Manager to continuously improve performance. Through high...
-
Customer Contact Agent
2 days ago
Bristol, United Kingdom TLT Full timeWe are recruiting for a Customer Contact Agent, to join our Mortgage Enforcement team in Bristol. This is an excellent opportunity to work within a team who act for some of the biggest lenders in the UK. You will be working to help set up solutions to help and support a customer through the litigation process with an overall objective of keeping them in...
-
Contact Centre Adviser
1 week ago
Bristol, United Kingdom Water2business Careers Full timeWe are looking for customer service advisers to deliver a first-class experience in our contact centre which is at the heart of our business. What you'll do The contact centre is the first point of contact for many of our business customers, you will be answering inbound calls and responding to email queries about their water bills. You will interact with...
-
Contact Centre Adviser
3 weeks ago
Bristol, United Kingdom Water2business Careers Full timeWe are looking for customer service advisers to deliver a first-class experience in our contact centre which is at the heart of our business. What you'll do The contact centre is the first point of contact for many of our business customers, you will be answering inbound calls and responding to email queries about their water bills. You will interact with...
-
Customer Contact Agent
4 days ago
Bristol, United Kingdom TLT Full timeWe are seeking a Customer Contact Agent to join our Mortgage Enforcement team. This role offers an excellent opportunity to work within a team representing some of the UK’s largest lenders. Our team is instructed by mortgage lenders to take Court action when customers are in arrears with their mortgage payments, which may result in their home being...
-
Contact Centre Advisor
1 week ago
Bristol, Bristol, United Kingdom Serco Full time £25,000 - £35,000 per yearContact Centre Advisor – Health Assessment Advisory ServicesHybrid working 3 days in Bristol Office, 2 days from homeFull Time, Permanent37.5 hours per week, with a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm.Are you great with people and looking for a role where you can make a real impact?At Serco, we...