Customer Service Representative

3 days ago


Hackney, United Kingdom SYSTEM PARTNERS LIMITED Full time

**Job Overview**

**Duties**
- Respond to customer inquiries in a timely and professional manner.
- Assist in sales on the campaigns.
- Analyse customer needs and provide appropriate solutions or escalate issues as necessary.
- Maintain accurate records of customer interactions and transactions through data entry.
- Assist in upselling products or services to enhance customer satisfaction and loyalty.
- Ensure adherence to company policies and procedures while providing exceptional service.
- Collaborate with team members to improve service delivery and share best practices.

**Skills**
- Strong verbal and written communication skills in English; multilingual abilities are highly desirable.
- Proficient in ensuring a professional tone during all interactions.
- Excellent analytical skills to assess customer needs effectively.
- Experience with data entry and maintaining accurate records is essential.
- A proactive approach to upselling, with the ability to identify opportunities for additional sales.

**Job Types**: Full-time, Permanent, Graduate

Pay: From £24,849.00 per year

Additional pay:

- Bonus scheme
- Commission pay

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Hackney, Greater London: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

Application deadline: 06/05/2025
Expected start date: 06/05/2025



  • Hackney, United Kingdom Axiom Personnel Ltd Full time

    At Axiom Personnel we are currently recruiting for a Customer Service Advisor to join our well established client based in Hackney. This is a full time position based in a great location. **Responsibilities-** - Order processing - Administration - Receptionist duties - Give outstanding service to customers/building relationships with clients - Handling any...


  • Hackney, United Kingdom Future Leisure Limited Full time

    **APPLICANTS MUST BE OVER 18** This is a fantastic opportunity to join our team working as a **Customer Service Assistant **at our **Royal Casino Slots Hackney** Location. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and...


  • Hackney, United Kingdom Cineworld Group Plc Full time

    **Customer service assistant - Hackney PH**: Location Hackney Business Area: Internal, Picturehouse Cinemas Job type: Part Time Contract **Salary**: 10.05 per hour Job ref: 044375 Published: 7 months ago **JOB PURPOSE** To welcome and serve visitors to the cinema in an individual and informed way whilst delivering the highest standard of customer...


  • Hackney, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant - Hackney Picturehouse**: Location Hackney Business Area: Picturehouse Cinemas Job type: Flexible Hours **Salary**: 10.95 Contact name: Dan Taylor Job ref: 067516 Published: 14 minutes ago **Customer Service Assistant - Hackney Picturehouse** Hackney Picturehouse is a community-minded 6 screen cinema with a spacious Bar...


  • Hackney, United Kingdom Cineworld Group Plc Full time

    **JOB PURPOSE** To welcome and serve visitors to the cinema in an individual and informed way whilst delivering the highest standard of customer service at all times. You will support the cinema team to promote the benefits of membership and continuously drive sales, whilst ensuring a smooth running of the cinema in line with policies and procedures. You...


  • Hackney, United Kingdom 3M Resourcing Ltd Full time

    **3 Month FTC - 35 Hours per week** **Summary**: To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact. To resolve complex technical enquires from visitors in relation to a wide range of housing management and leasehold enquiries including repair notifications, rent and...


  • London Borough of Hackney, United Kingdom Ballers Direct Marketing Ltd Full time

    **Join the Ballers Direct Marketing Team - Immediate start (full & Part time Available!)** Are you a go-getter with a passion for people and communication? Eager to jumpstart your career in a dynamic industry? Want to be part of a vibrant, ambitious team? Look no further! Ballers Direct Marketing is searching for energetic Brand Ambassadors to join our...


  • Hackney, United Kingdom People by People Full time

    **Customer Services Coordinator - Hackney - Construction Company** **Salary up to £28k - Monday - Friday 8:00 -16:00** Providing comprehensive coordination and administrative support to lead administrator. **Key Responsibilities** - Handle both written and telephone enquiries from a variety of stakeholders in a professional and efficient manner. -...


  • Hackney, United Kingdom Goodman Masson Full time

    Head of Support ServicesHackney Council Repairs and Maintenance | Housing Services Salary: £66,084 - £67,269Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership position within Repairs and Maintenance. This role oversees the Council's fleet, complaints, and stock management functions,...


  • Hackney, United Kingdom PU GROUP LIMITED Full time

    **Job Overview** **Duties** - Engage with potential and existing customers to understand their needs and provide appropriate product recommendations. - Develop and maintain strong relationships with clients through regular follow-ups and excellent customer service. - Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. -...