Passenger Service Agent

7 days ago


London Heathrow Airport, United Kingdom Heathrow Personnel Full time

**My client are a well established, international airline looking for X2 Passenger Service Agents to join their successful team on a direct 2 year contract basis. Excellent opportunity with lots of benefits included**

**Daily duties will include**:

- Providing the highest level of customer service to passengers
- Check in passengers ensuring security compliance and document checks are carried out
- Ticket desk - book and amend itinerary and handle general ticket enquires
- Arranging meet and greet for VIP
- Departure flight preparation and seat planning
- Arrival flight preparation and departure gate reconciliation handling
- Flight management
- Monitoring flight status
- General passenger service duties

**Requirements**:

- Previous passenger service experience is a must
- Customer service
- Computer literate
- Excellent time management

**Working hours**:

- 37.5 hour week including shift work and weekends



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