Workshop Receptionist

Autotech is an established family run firm that boasts over 30 years experience in the motor industry. We pride ourselves on our traditional values and put good customer service at the heart of our business. Our MD Tony Hutchings has been looking after the cars of Melksham locals for many years and provides a complete service from sales to MOTs and servicing. We have a high number of repeat customers reassured by our consistently high standard of customer care and our friendly approachable staff.

We are looking for a full time Administrator / Receptionist / Service Advisor / Controller, working 5 days a week and every other Saturday.

Duties include, but are not limited to;
- Answering the phone and assisting customers with bookings, enquiries, and payments
- Assisting customers face to face when waiting in the reception area, looking for assistance or paying for their services
- Ensuring that customers are offered all services that are relevant to their enquiry and assisting them with making the best choice for their needs
- Pointing customers in the correct direction for assistance with their query if you are unable to assist them
- Taking payments from customers and completing end of day reconciliations
- Working with suppliers to order parts, manage expectations for the workshop on part delivery and managing all returns back to suppliers
- Entering purchase invoices for all parts and supplies the business uses / orders
- Ordering of office supplies
- General cleaning duties of the customer waiting area
- General office & administrator duties

The reception area can be busy, it can also be a tranquil place on some days. Please be aware that there are times where you will be alone and others when the rest of the team will be around you. Self motivation is key

Hours of work each day are 8.30am to 5.30 pm with an hours break per day.

**Job Types**: Permanent, Full-time

**Benefits**:

- Company pension
- On-site parking
- Generous holiday (22 days plus Bank Holidays)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person