Transport/l&d Administrator
3 days ago
Driver Hire London West is looking for a
**Transport/L&D Administrator** to join our client permanently on a part-time basis. They are innovative, specialist, multi-disciplinary support provider based in Harrow supporting those with learning disabilities, autism, behavioural, emotional and social needs and other complex support requirements.
The role is available from
**the end of February.** Reporting to the Transport/L&D Manager, you will be responsible for administration tasks relating to the company's transport services and learning & development.
**Hours**:20-25 hours per week
**Responsibilities**:
- To provide administrative support to the transport team and the L&D dept
- To process transport bookings as per agreed contracts
- Record daily statistical information such as service quality, complaints
- To monitor services and report any issues accordingly
- Liaise with the transport Manager to ensure ongoing service is maintained and to address any issues/complaints
- Liaise with social workers regarding referrals and plan bookings; with their schools, day centres and R&R as well as other organisations to ensure that up-to-date information is provided and sought from them regarding transport needs
- Create/update/revise forms/letters/log sheets for where required
- Organise and book MiDAS training when required
- Send out training reports to all Service Managers on a Monthly basis
- Keep the classroom training matrix up to date as and when classroom training occurs.
**About you:
**- Demonstrate an understanding of equal opportunities and have the ability to adhere to and promote the company’s Equal Opportunities Policy
- Excellent communication skills, together with a professional, caring and helpful attitude that reflects the overall culture of the organisation
- An understanding of the needs of users with mobility, sensory, emotional and/or behavioural
- Computer literate and Microsoft Office software experience
- Experienced in dealing with the general public, ideally through a customer relations role or another similar customer focused
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Transport/l&d Administrator
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Harrow, United Kingdom Driver Hire London West Full timeDriver Hire London West is looking for a **Transport/L&D Administrator** to join our client permanently on a part-time basis. They are innovative, specialist, multi-disciplinary support provider based in Harrow supporting those with learning disabilities, autism, behavioural, emotional and social needs and other complex support requirements. Reporting to...
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