Retail Sales Assistant
1 week ago
French Connection is looking for dynamic and enthusiastic **Sales Assistant** to join our **French Connection store in Newcastle, **could that be you?
- The role is working _**11 hours per week with overtime available**_ _- PLEASE ONLY APPLY IF YOU ARE _**FULLY**_ _FLEXIBLE AND ABLE TO WORK DURING THE DAYTIME AND WEEKENDS._
- IF YOU ARE A STUDENT THIS ROLE _**WILL NOT BE SUITABLE**_ _AS YOU ARE REQUIRED TO WORK DURING THE DAY. _
The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.
**Benefits**:
- Free seasonal uniform allowance
- 28 days holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family
- Cycle to work scheme
**Purpose of the role**:
- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
**Key areas of responsibility will be to assist the management team in the following areas**:
- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
**The successful applicant will be able to demonstrate**:
- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines
Salary will meet or exceed the national minimum wage for your age:
- 16 - 17 years old rate = £7.00
- 18 - 20 years old rate = £7.00
- 21 - 22 years old rate = £9.18
- 23 years and older rate = £9.50
**Job Types**: Part-time, Permanent
**Salary**: £7.00-£9.50 per hour
**Benefits**:
- Cycle to work scheme
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
**Experience**:
- Retail sales: 1 year (preferred)
- Retail Shop Assistants & Till Operators: 1 year (preferred)
- customer service: 1 year (preferred)
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