System Operator

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes,**to keep taps flowing and toilets flushing**. We are anessential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
**What you will be doing**:
You will be part of the broader System Operations team, the only Thames Water Operations team that cover water supply from source to tap. As a team, our main purpose is to identify emerging risks within our water supply system and implement solutions and mitigationsfor these to ensure our objectives for Health and Safety, Water Quality, customer service, leakage minimisation and energy usage optimisation are achieved.
As part of the Water Control team, you will contribute to the here-and-now delivery of a 24/7 service to our customers. This will involve:

- Using our technology to identify problems before they happen and minimise disruption to customers.
- Ensuring the water, we provide meets strict water quality standards to protect public health.
- Providing technical guidance and advice during emergency work to prevent environmental damage and keep customers’ taps running.
- Keeping two steps ahead of constantly changing supply and demand patterns, influenced by factors such as the weather, social behaviours and even pandemics
- Assisting with the delivery of multi-billion-pound engineering projects
- Enabling the essential maintenance of Thames’ vast asset base whilst ensuring we continue to deliver for our customers.
You will be based at Kemble Court in Green Park, Reading, located just off the M4 and a 20-minute bus ride from central Reading.
**What are we looking for?**:

- A problem-solver who works well under pressure.
- Understanding the importance of working in a team towards a common goal
- The ability to analyse and use data to make decisions, respond to problems and deliver operational outcomes.
- IT literate (microsoft word, excel, outlook etc...) and quick to embrace new digital tools
- Quick learner who is able to retain information and embrace change
- Good numerical skills
- Good communication and interpersonal skills
- Grade C English and Maths GCSE
- Knowledge of SCADA and GIS systems would be advantageous, but not essential.
- Experience in water treatment, networks and regulation would be advantageous, but not essential.

**What’s in it for you?**
But more than that, the Water Control Centre is a fun, fast-paced environment where no two days will be the same. You’ll be a key worker, helping to deliver life’s essential service and making a real difference to millions of customers, the environment andpublic health each day.
Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner.If you join our team, you’ll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packedfull of offers and information to save you money and support your wellbeing.
We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader employer.
Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customerson the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.