Service Advisor
2 weeks ago
We have an amazing opportunity for an experienced Aftersales Executive to join our flagship dealership in Stockport.
This is a full time role.
Hours 45
Salary £25,552
Bonus OTE £19,600
Total earning potential £45,152
**Benefits**:
Staff Car Scheme
Competitive Pension Scheme - Company pay up to 4%
Perk Box Membership
Eye care Vouchers
Life Assurance - 4 x Salary
Employee Assistance Programme
23 days holiday rising to 25 days after 2 years
Free on site gym
You will be:
- Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
- Actively selling after-sales services to our customers.
- Scheduling customer orders.
- Mediating between departments such as Parts, Workshops, Sales and Accounts.
- Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.
You will have:
- Experience of delivering outstanding customer service for premium and luxury brands.
- A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.
- Expert knowledge in designing the customer journey and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
- An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
- At least a minimum of 2 years experience working within a sales industry.
- A full UK driving licence
Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY
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