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Restaurant Supervisor

2 weeks ago

Liverpool, United Kingdom Spitroast Smithdown Limited Full time

**Some of the benefits working for Spitroast**:

- We believe in not overworking our teams to keep productivity high and morale up.
- Flexible shifts available.
- Full Time Position working 30-35hrs per week, 5 days between Monday and Sunday per a rota
- We offer a free daily meal to our staff working a full day with us for shifts of 6 hours or more
- Closed every Christmas and New Year
- Share of excellent tips
- Suburban Area, easily commutable

A Spitroast Supervisor runs service in the absence of management, reporting to the General Manager.

As a Supervisor you will need:

- First Aid training certificates are essential
- Previous experience handling cash essential
- Previous experience working in busy restaurant essential
- Excellent Customer service knowledge essential
- Common Sense and a positive attitude are a must
- Level 1 Food Safety
- Minimum 2 years relevant experience
- Awareness of manual handling techniques
- Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety
- Experience of barista equipment
- Experience of dangerous equipment in the restaurant environment
- Competent level of English spoken, written and computer literate

Alongside some of these more general skills, all good Supervisors should possess:

- Excellent knowledge of all sections in the hospitality sector
- Ability to produce excellent high-quality customer service
- Good oral communication
- Team management skills
- High level of attention to detail
- Good level of numeracy
- Enthusiasm to develop your own skills and knowledge plus those around you
- Adaptability to change and willingness to embrace new ideas and processes
- Ability to work unsupervised and deliver quality work
- Positive and approachable manner
- Team player qualities

If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could enjoy a long and rewarding career as a Supervisor with Spitroast.

Finding the right balance between your work and your lifestyle is really important, with a Supervisor job you will often find that your shifts include days, evenings and weekends so be sure to consider your home and family commitments and choose a career that enables you to maintain a healthy work-life balance.

If you are looking to the future, then it is good to know that career progression prospects are excellent as a Supervisor. The role provides a tiered progression schedule, with your training and advancement increasing your wages as you gain more responsibility learning and increasing your knowledge of Spitroast.

Working as a Supervisor in a fast paced hospitality environment, you will gain a vast cross section of transferable skills such as organisation, communication, problem-solving, multitasking, diligence and attention-to-detail that can be utilised in many roles and industries.

Your training journey will include (but are not exhaustive of);
- The close down procedure and delegation of duties to the team - knowing the opening and closing hours and what you can do if the night is quiet eg. sending staff home early, closing a section of seating, cleaning duties and other busy jobs.
- Locking the door before opening the cash drawer
- Closing the till down
- Understanding the sales figures and finalising cash and card reports and any till trouble shooting
- Checking staff hours and amending the clock in/out if necessary
- Polaris entry of figures and closing the daily input - Trouble shooting tips of problems you might encounter
- Stock take and ordering of goods
- Checking the kitchen fridges are all closed, doors are secure and gas is off.
- Ensuring all delivery tablets are switched off and electrics not needed on are off
- Setting the Alarm code and locking the building before closing the shutters
- Staff and service standards - Spitroast Expectations

**Job Types**: Full-time, Permanent

**Salary**: £10.75-£11.00 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Application question(s):

- First Aid Certificate?
- Do you have Cash handling experience, if so please tell us about your experience
- Are you available and committed to working 30-35 hours each week? Do you have any commitments we should be aware of?
- Please provide an example of a challenging situation you have been faced with in a job role
- Do you have any certificates or qualifications we should be aware of?

**Experience**:

- Serving: 1 year (required)

Work Location: In person