Soft Services Matron

1 day ago

Norwich, United Kingdom Serco Plc Full time

Soft Service Matron
Norfolk & Norwich University Hospital
Permanent / Part Time 3 or 4 flexible days per week considered
Salary dependant upon number of days worked up to £55,000 per annum plus car, bonus, and private healthcare

Are you an aspiring clinical leader looking to gain some commercial experience?

Are you a registered practitioner on the NMC register (RGN)? If so, we would love to hear from you

We have a unique and exciting part time opportunity for a Soft Service Matron to join our existing team based at Norfolk & Norwich University Hospital. Reporting into the Contract Director (with dotted line professional responsibility to our Clinical & Safety Director) and working as part of the contract Leadership team, you’ll help to provide clinical leadership to the Contract. With an understanding of our key business goals, clinical governance service drivers, and patient feedback, you’ll actively develop and implement solutions to enhance the delivery of our services and ensure any continuous improvement is patient centric.

Working patterns can be flexible to cover 3 or 4 full days and may, on occasion, involve some evening and weekend working to support continuous improvement.

Working in partnership with Norfolk and Norwich University Hospital Foundation Trust Serco provides essential services including Catering, Cleaning, Security, Portering and Estates. As our Soft Services Matron you will act as a crucial interface between the clinical teams and the Serco services teams, building on that strong working partnership and making a positive impact on overall patient safety and experience.
What you'll need to do the role You will need to be a registered practitioner on the NMC register (RGN), with evidence of ongoing post registration experience. Excellent communication, influencing and mentoring skills Comfortable writing and presenting reports to senior stakeholders. Given the environment, you’ll need recent experience of working in an acute NHS setting and have an active awareness of regulatory standards. A good understanding of current Infection, Prevention Control guidelines is a must and a willingness to be highly visible and accessible to our teams will drive your success in this critical role. Passionate about patient safety and experience

What we offer Company car Bonus Private Healthcare cover Up to 6% contributory pension scheme Annual NMC Fees paid and support with revalidation requirements Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships Employee Assistance Programme A safe and supportive culture The chance to make a positive difference A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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