Facilities Assistant

**Job Title**: Facilities Assistant

**Location: Becket House, Worthing**

**Brand**: Leaders Romans Group

**Salary**: Competitive Salary Package

**Hours**:Monday to Friday 8:30am to 5pm

**About Leaders Romans Group**:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

**Job Summary and key responsibilities**

The Leaders Romans Group are looking to recruit a Facilities Assistant to assist in the day-to-day facilities operations for the Group.

This is a high-profile role in a dynamic and growing property business which currently operates from over 200 locations across the UK. Reporting into the Facilities Manager, the Facilities Assistant will work alongside the Facilities Coordinator and be responsible for ensuring facilities services across the group’s operational centres meet the needs of the organisation, its employees, and customers.

The Facilities Assistant will also work with the Group Facilities and Procurement Director, Group Head of Procurement, Group Facilities Manager, the Health and Safety Manager and other stakeholders as required to deliver both planned and reactive maintenance and facilities services into the groups 280+ High Street Locations.

**Key Responsibilities**:

- High Profile role in the day-to-day management of facilities services, and the provision of a consistently strong link with stakeholders. Guaranteeing appropriate and responsive reaction to address any concerns.
- To manage excellent relationships with stakeholders, suppliers and other partners within the sites under their control.
- Ensure safe systems of work are implemented by staff and contractors across the sites under their responsibility.
- Management of the Facilities helpdesk including contacting contractors for works when required. Ensuring planned works are completed in line with the Groups Maintenance Plan and remedial works are completed as required.
- Ensure all staff are using the LRG Desk booking system across the office network where implemented.
- Day to day management of the group archiving function, including reporting on service delivery through the monthly reporting.
- Management of the group franking machines.
- Ordering of equipment and branch consumables through the groups supply chain as required
- PPL/PRS licencing for the group.
- Management of the groups waste contracts.
- Posting updates and information as required on the LRG intranet relating to the facilities functions.
- Acknowledging and resolving internal and external complaints in a timely and satisfactory manner.
- Administration of Group Archiving, Postal services and TV licences.

**What are we looking for**:

- Experienced in managing multiple office locations.
- Experience in delivering projects from conception to completion.
- A working knowledge of facilities management and health and safety.
- Experience in managing subcontractors.
- Experience of implementing policies and procedures across organisations.
- Knowledge of safe systems of work and control of contractors.
- Clear and concise writing skills and the ability to articulate complex documents.
- Commercially savvy, experienced in report building and interpretation of data.
- Experienced in delivering a high quality of service to landlords, tenants, and internal customers.
- Interpersonal, relationship building and networking skills.
- A practical, flexible, and innovative approach to work

**Qualifications**
- Suitably qualified background with appropriate relevant experience
- Excellent experience in a similar role for a business.
- A full driver’s licence.

**What we can offer you**:

- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment

**Benefits**:

- Competitive Salary Package
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year