Sales Administrator

5 days ago


Oldham, United Kingdom Mpeople Full time

Mpeople Recruitment are looking for an experienced and committed Sales Administrator on behalf of our client based in Royton, Oldham.

**This is a great opportunity to join a reputable and thriving business that can offer you some excellent benefits**:
**Salary: £22,000 - £23,000**

**Hours of work: Between the hours of 8am and 5.30pm, Monday to Friday (40 hours)**

**Benefits: Free onsite parking, 24 days holiday plus bank holidays, and private healthcare scheme after probationary period**

**Immediate start available**

Duties will include:

- Develop knowledge of products under 3 brand names
- Provide technical advice on product selection
- Process orders using ERP system (Microsoft NAV) for UK and export
- Assess lead times and carriage options
- Be proactive in assessing customer needs and making appropriate suggestions
- Process staircase templates using both paper templates and electronic process
- Raise replacement orders and credit invoices
- Respond immediately to customer complaints to ascertain problems
- Identify corrective actions to meet customer needs
- Investigate route cause of issues using established problem solving tools
- Actively engage in process improvements and setting standards
- Work closely with internal teams to establish transport methods
- Liaise with external carriers on delivery queries
- Develop and review reports on carrier service
- Communicate effectively with all aspects of production to deliver what the customer wants when they want it
- Participate in daily production meetings
- Participate in meetings and briefing sessions and provide feedback on marketing and product development activity
Our client is looking for somebody that is/has:

- A confident and effective communicator
- ‘Can do’ and positive attitude
- Reliable and committed
- A great team player that can also work well independently
- Organised with great prioritisation skills
- Great problem-solving ability

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance
Schedule:

- 10 hour shift
Reference ID: NA


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