Communication and Engagement Officer

The postholder is responsible for managing a range of tools and channels, and for planning and delivering communications and engagement activities for Foundation Trust members. Working closely with senior members of the communications and engagement team, they also provide support across a range of internal and external communications and engagement activities. Deliver assigned communications and engagement projects, campaigns and publications within agreed timescales and budget Interpret complex information to produce interesting and engaging copy, and to ensure messaging is easily understood and accessible by a diverse range of audiences. Develop and maintain effective channels of communications and engagement with Foundation Trust members, working hand-in-hand with the Trust Secretarys Lead on the planning and organising of membership engagement events and communication activities, and gain regular insight and feedback to inform improvements Maintain the Groups internal and external stakeholder list, ensuring that all stakeholder groups and individuals are captured and that contact details are up-to-date Work closely with the Media and PR Manager to help manage media activity, g.

handling enquiries, liaising with staff, patients and others, and generating content Support the communications and engagement team in the delivery, organisation and administration of member, media, staff and other events, e.g. Trust awards, annual meetings etc. Manage screensavers and plasma screens across the Group Manage the communications and engagement planning grid, ensuring it is kept up-to-date with contributions from all members of the team Support more senior members of the team in the organisation and development of content for staff and member briefings Undertake insight to evaluate the effectiveness of tools and channels, and contribute to continuous improvement of the department and its activities Manage a calendar of relevant national/international days and anniversaries which can be used as hooks for communications and media relations campaigns Liaise with colleagues in the Design and Digital arm to ensure effective teamworking across the department Work with colleagues in the design and digital arm to provide support as required, g. developing screensavers or simple graphics.

Provide occasional support and advice to members, the media and staff where relevant and appropriate Provide ad hoc support to other team members of the department as required The postholder may be required to carry out other relevant duties as The postholder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day-to-day work and behaviours. The postholder will be expected to aspire to the values of the Group in their day
- to-day work and behaviours in order to support the Group in achieving its The postholder will adhere, at all times, to any relevant professional or NHS codes of conduct, legislation and assurance frameworks. The postholder will make themselves familiar with, and adhere, at all times, to the policies and procedures of the Trust/Group, and their area of work. The postholder will be expected to work to any personal, corporate, divisional, directorate and departmental objectives and standards in order to provide an acceptable level of service.

Appropriate notice of such changes will be given. For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.