Technology Volunteer
1 week ago
This role is designed to give significant exposure to IT for someone who is looking for a change or starting a career in IT. We are looking for a proactive, committed, and enthusiastic person to join our IT Operations Team.
As a Technology Volunteer you will work alongside the following teams assisting them with their daily duties and/or projects - Service Desk 1st Line & 2nd Line, Application Support, Asset & Software Management. Activities could include:
- Timely communication with users on the status of their service requests
- User account administration (i.e., joiners, movers, leavers) in Active Directory, Office 365 and other V&A systems
- Support resolving desktop, laptop or mobile device incidents or requests, and liaising within third party IT suppliers when needed to resolve problems
- Prioritise and schedule assigned support activities and tasks
- Perform activities at a consistently high standard with mínimal risk to the V&A
**Applications are invited from anyone aged 18 or over who is interested in pursuing a career in Technology.**
**This is an unpaid volunteer opportunity.**
**Hours**:A minimum of 1 day per week on a weekday
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